i have a windows XP i have these pop ups keep coming up and i want them off and now sometimes my computer is slow i dont have the time right now to go to best buy. what can i do at home just to last me till i get to best buy step by step instructions please and thank you
2007-03-24 16:02:48 · 12 answers · asked by Anonymous in Computers & Internet ➔ Computer Networking
You have spyware installed on your system. If you follow all the following steps it should get rid of your problem and prevent future problems. All programs listed are free.
---------------------------------------------------------
If you do not have spyware protection install:
AVG Antivirus 7.5 Free Edition
http://free.grisoft.com/freeweb.php/doc/avg-anti-virus-free/lng/us/tpl/v5
---------------------------------------------------------
All: Install Windows Defender (full time spyware protection)
Perform a full scan.
http://www.microsoft.com/athome/security/spyware/software/default.mspx
---------------------------------------------------------
Install the following five programs and run weekly or at least monthly. You need all five. They are not a substitute for full time spyware and virus protection.
Install and run now.
Ad-Aware SE Personal (update + full scan)
http://www.lavasoftusa.com/products/ad-aware_se_personal.php
Spybot Search & Destroy (update + immunize + scan)
Do not enable Tea Timer and SDHelper
After installation: update + scan + immunize
http://www.safer-networking.org/en/mirrors/index.html
SpywareBlaster: Update then open and click “enable all protection”.
http://www.javacoolsoftware.com/spywareblaster.html
SUPERAntiSpyware free version: (update + scan)
http://www.superantispyware.com/
CCleaner: Do not install toolbar and recycle bin options
Set to run when computer starts.
Removes tracking cookies, unneeded files
Place cookies you want to keep in the save list.
http://www.ccleaner.com/
Note if a scan detects a problem but is unable to remove, start the computer in safe mode with the internet line disconnected and run a full scan.
-------------------------------------------------------------
Run this time
Install VX2 tool for Ad-Aware and run tool
http://www.lavasoftusa.com/support/securitycenter/vx2_cleaner.php
CWShredder: run
http://www.trendmicro.com/cwshredder/
----------------------------------------------------------------------
Additional run this time and as needed.
Microsoft OneCare Live, run “full service scan”
Updates windows, virus and spyware scan, disk cleanup, disk fragmentation (if needed), backs up registry and then cleans registry, and checks for open firewall ports
http://onecare.live.com/site/en-us/default.htm
Malicious Software Removal Tool (run “full scan”)
http://www.microsoft.com/security/malwareremove/default.mspx
-------------------------------------------------------
Rootkit Removal Guide
http://safecomputing.umn.edu/guides/scan_unhackme.html
Rootkits Removers (Run any 2)
AVG Anti-Rootkit
http://www.grisoft.com/doc/products-avg-anti-rootkit-update-app-art/?ver=1.1.0.29
F-Secure BlackLight
http://www.f-secure.com/blacklight/
Sophos Anti-Rootkit
http://www.sophos.com/products/free-tools/sophos-anti-rootkit.html
----------------------------------------------------------
Online Free Scanners: Skip if your problem is fixed.
Trend Micro: HouseCall Free Scan (removes what it finds)
http://housecall.trendmicro.com/
BitDefender Online Scanner http://www.bitdefender.com/scan8/ie.html
Kaspersky Labs Online Scanner http://www.kaspersky.com/virusscanner
McAfee http://us.mcafee.com/root/mfs/default.asp?affid=294
Panda ActiveScan Free Online Scanner http://www.pandasoftware.com/products/activescan?
Symantic Online Scanner http://security.symantec.com/sscv6/ssc_eula.asp?langid=ie&venid=sym&plfid=23&pkj=ALUFRHYTINMHDKDCWLL&vc_scanstate=2
-------------------------------------------------------
Additional Information read:
http://wiki.castlecops.com/Malware_Removal_and_Prevention:_Overview
http://wiki.castlecops.com/Malware_Prevention:_Prevent_Re-infection
http://www.castlecops.com/f67-Hijackthis_Spyware_Viruses_Worms_Trojans_Oh_My.html
http://aumha.org/a/quickfix.htm
http://aumha.org/secure.htm
http://aumha.org/a/parasite.php
http://www.castlecops.com/t102301-Hijackthis_Guidelines_Read_Before_Posting.html
http://www.techsupportforum.com/security-center/hijackthis-log-help/15968-please-read-before-posting-
http://forum.aumha.org/viewtopic.php?t=4075&sid=901703d08c2ace31389ffef2d84b6607
2007-03-24 16:16:26 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Hi!
Here are a few simple steps to make your computer go faster until you can get up to Best Buy:
1. Remove any unused programs
-Start
-Control Panel
-Add/Remove Programs
2. Complete a disk defrag
-Start
-All Programs
-Accessories
-System Tools
-Disk Defrag
3. Complete a disk cleanup
-Start
-All Programs
-Accessories
-System Tools
-Disk Cleanup
4. Delete any unused desktop items
-Just right click and hit delete
5. Get a good anti virus/spyware/maleware program
-http://www.microsoft.com
-click the link and type anti virus in the search bar
-Microsoft has a few anti virus programs offered for free download. Choose the one that sounds the best.
Hope this helps!
2007-03-24 16:16:40 · answer #2 · answered by martin_pc_maintenance 3 · 0⤊ 0⤋
It should help. Most of the time the extra programs on a computer that are being unused tend to be dead weight. You could try getting rid of the unwanted programs and you might also want to run a disk defragment. For that, you go Start>All programs>Accessories>System Tools>Disk Defragmenter. Then you use your C drive and run the defragment. That should also help. Good luck
2016-03-29 03:14:02 · answer #3 · answered by Anonymous · 0⤊ 0⤋
Pop ups are usually caused by spyware/adware,,,Anti-Virus doesnt get rid of spywares,The best way to get rid of spywares,adwares,trojans and pop up is using a best anti-spyware to protect your computer.You must have 1 or 2 antispyware on your computer to protect your computer.Of course there are many solutions exist, all of them with their own strengths and weaknesses.So which anti-spyware is the most suited for your system? You can find out by reading in-depth reviews and comparisons of TOP 5 anti-spywares... some really great tips and links to Spyware removal programs.
Top 5 anti-spywares reviews,comparisons and download links on
http://www.************************
You can download and scan your computer for free.
Good luck!
2007-03-25 00:12:52 · answer #4 · answered by All Right 2 · 0⤊ 0⤋
Go to Best Buy and go to the back and talk with the Geek Squad.
It's not a 1-2-3 easy answer. Honey, you've misused your computer.
.
2007-03-24 16:13:06 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Go to www.lavasoft.com download a free ad-aware 6 and scan you computer. It will tell you what you got and what need to be done. Don't need to go to bestbuy to get help!!!! Why spend money when they don't help much sometime cause my friend been there and I know that not all of them knows everythings. Not even the pro. sometime know everythings.
2007-03-24 17:26:03 · answer #6 · answered by rmjjlee8288 1 · 0⤊ 0⤋
Grab a copy of Norton...install ....get the online updates updates....run full scan.
There are several other products than can be used. But, for the simpliest fix, Norton will suit you fine, now and in the future.
You can get a copy at Wally world for about $30 USD
2007-03-24 16:14:38 · answer #7 · answered by Anonymous · 0⤊ 1⤋
Hi. Download ' AdAware ' http://www.download.com/3000-2144-10045910.html and ' Spybot '. http://www.spybot.info/ Run them and remove anything they find. Some of these nasties modify your registry so you may need a Registry Cleaner, but most cost about $30.
2007-03-24 16:10:20 · answer #8 · answered by Cirric 7 · 0⤊ 0⤋
first off delete temp files then do a defrag on it you can find all of them in systems tool in the programs section of your start up the temp files put a load on you processer and defraging your comp will put all your programs in order so the computer doe not have to search for them which will make your comp run faster
2007-03-24 16:10:58 · answer #9 · answered by Jaxs 4 · 1⤊ 1⤋
Your computer has been hijacked by spyware. It is nothing that you intentionally installed.
You don't sound too computer savy, so bestbuy is probably your only hope of getting rid of it.
2007-03-24 16:08:05 · answer #10 · answered by Anonymous · 1⤊ 0⤋