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I have a 4 in 1 USB Hub. When I try to connect my External USB Hard Disk Drive thru the HUB, it does not get detected. When I check the System Device Properties, the External Hard drive shows as detected but not installed due to unavailability of drivers.

I am using Windows XP Professional OS which does not need the installation of drivers to detect a USB device.

Also, the Hard drive when connected directly to the Laptop wors just like a USB Device is suposed to. Another thing is that any other device connected to the USB hub (like my flash and Zip Drives) work perfectly..

Can Anyone provide me an explanation to this one and a way to work around this problem?

2007-03-24 13:36:42 · 3 answers · asked by The Chameleon 2 in Computers & Internet Hardware Add-ons

I have a 4 in 1 USB Hub. When I try to connect my External USB Hard Disk Drive thru the HUB, it does not get detected. When I check the System Device Properties, the External Hard drive shows as detected but not installed due to unavailability of drivers.

I am using Windows XP Professional OS which does not need the installation of drivers to detect a USB device.

Also, the Hard drive when connected directly to the Laptop wors just like a USB Device is suposed to. Another thing is that any other device connected to the USB hub (like my flash and Zip Drives) work perfectly..

Can Anyone provide me an explanation to this one and a way to work around this problem?

My details are as below

2007-03-24 15:15:17 · update #1

My system details are as below:

System ; IBM ThinkPad T43
OS : Windows XP Professiona
External Hard Drive : SamSung Internal Hard Disk connected thru USB Port using an external Hard Drive Enclosure
USB 2.0 ports
HUB specification
Specifications :
4 USB 2.0 Ports
Blue Led
Supports All USB 2.0 & 1.1 Devices
Supports full speed (12 mbps) and low speed (1.5 mbps) USB devices
LeLed Indicators check "Uplink/Downport Communication & OCP" Status Easily
Complying with USB Revision 2.0 & 1.1
Supports Both Full-Speed and Low Speed
Full Support of Real Time Dynamic Insertion and Removal of Devices
Self-Powered Mode Mimicking (Driving +5 VDC Total Mini. 500mA From Host PC
Connectors: USB A type x 4(downstream) / USB A type x 1(upstream)
Power Bus power: 100mA per port
Cable length: 2cm
No External Power Source Needed
Plug & Play Installation and hot swappable
Other features: Overcurrent protection LED power status
Dimensions (L x W x H) 38 x 90 x 12 mm

2007-03-24 15:20:45 · update #2

3 answers

This is a common issue.
Many models of external hard drives will not function properly when connected via some hubs because they cannot be properly detected by Windows through the hub.

Tell me the brands & models of the hub & drive if you need more details.

regards,
Philip T

2007-03-24 13:45:58 · answer #1 · answered by Philip T 7 · 0 1

Does your external HDD you are using have a power supply or does it power thru the USB cord. I have a external HDD that has USB plug that connects and powers the HDD. Are you using a 1.1 USB hub and try to power anything it will not work as the USB 1.1 does not have the capablities to power a USB 2.0 Device that requires power...

2007-03-24 13:46:28 · answer #2 · answered by computer_surplus2005 5 · 0 0

I have the exact same scenario and it's pissing me off. My brother said that there is not enough power from the laptop to the usb hub to the external hard drive. Maybe the external hard drive just uses more power.

Can you please let me know if you find a solution to this?

2007-04-01 05:23:17 · answer #3 · answered by Liane N 1 · 0 0

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