you click on an email link. norton says virus can't fix, but a full scan says no virus, did you get 1 then?

Question

i got an email supposedly from a friend who sent me a special postcard. [postcard.org by the way, DO NOT OPEN] I clicked onto the link within in the email. while the page was loading my norton popped up saying there was a virus and it can't be fixed. I immediately stopped the page BERFORE it completed it's loading, got offline and did a full virus scan. the scan said no virus found, so did I actually get the virus still?

Answer 1

everything you could possibly want to know about norton is in the included help pages and on their support site. why waste your time here when you can get better help there.

you are paying for their help.

a really smart move too is to subscribe to the online version of smart computing magazine. there are zillions of helpful tips in their knowlege base on their site.

http://www.smartcomputing.com/

Answer 2

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Answer 3

The best thing to do is to go into safe mode with networking (Press f8 when Windows is loading) then go into the administer. Update your anti virus package and then scan again. This should get rid of the virus. Also try http://onecare.live.com/site/en-gb/scanner/default_scan.htm?redir=true - this scans for everything

Answer 4

Try scanning with AVG Anti-Virus, Spybot S&D and Ad-Aware. Make sure that you disable Norton when you're scanning with AVG. Also, scan in safe mode, if you're running in normal mode the virus has started up with your computer and will continue to propagate and block itself from your virus scanner.

Answer 5

It could be a false positive..meaning something that appeared like a virus but wasn't, or Norton already quarantined it. I wouldn't sweat it. Dump your Temp Internet files and move on.

Answer 6

Possibly. Go here http://forums.techguy.org/f54-s.html and sign up at these forums. Volunteers will happily help you free of charge if you teel them that story.