2007-03-24 03:24:02 · 11 answers · asked by Spacetom 7 2 in Consumer Electronics ➔ Games & Gear
Assuming it's a legal PS3 and bought from a legitimate retailer it is only 1 day old. Take it back to where you purchased it. They will exchange it provided you have not mistreated it. I work for Argos and we have exchanged two already. Good Luck.
2007-03-24 05:46:52 · answer #1 · answered by Anonymous · 0⤊ 0⤋
If the system is broken on its own (you didn't drop it, kick it, etc.), try calling Sony at 1-800-345-SONY. The system should have a 90-day warranty from factory defects; I'm not sure exactly what they will require, but most likely they will ask if you have the store receipt and the proof-of-purchase off the box the system came in. After 90 days, they may still repair it, but expect to be charged for shipping and repairs.
Customer Service Hours:
Monday - Saturday 6:00 AM - 8:00 PM PST
Sunday 7:00 AM - 6:30 PM PST
There is also a link for e-mailing Sony Customer Service here:
http://www.us.playstation.com/support/ps3/howtoobtainservice/default.html
Hope this helps!
2007-03-24 03:39:11 · answer #2 · answered by misa_moogle 1 · 0⤊ 0⤋
If I'm correct they give you a year warranty. If you lost it or something try calling the manufacture and tell about your problems. If they said they will replace it, that's good for you if they cant well got to the store and replace.
2007-03-24 03:33:47 · answer #3 · answered by KIA 2 · 0⤊ 0⤋
either call the people you bought it from or call Best Buy and ask to bring it in and have them check it, or if you broke it by say like stepping on it then I think that it's not Best Buy's problem and the only choice you would have would to be call the company.
2007-03-24 03:29:57 · answer #4 · answered by pattiethepenguin 2 · 0⤊ 0⤋
if its within the standard warranty time then you take it back to the shop you bought it from when its out off warranty you need to contact sony and its their decision to replace it or not they dont have to
2007-03-24 03:28:39 · answer #5 · answered by MARIE S 4 · 0⤊ 0⤋
N/p just go to the store where u bought it and tell them about it,also remind them about the "guaranty" that was offered when u bought it. ^-^
2007-03-24 03:32:53 · answer #6 · answered by ♥ Alexiz 2 · 0⤊ 0⤋
My hubby says take it back to the retailer.. they seem to have plenty left..lol (xbox owner)
2007-03-24 03:33:09 · answer #7 · answered by Nomio 2 · 0⤊ 0⤋
Oh Dear!!! Have you been clumsy?
Take it back to the shop.
2007-03-24 03:38:25 · answer #8 · answered by bluebadger 3 · 0⤊ 0⤋
try calling your insurance company.
2007-03-27 14:25:25 · answer #9 · answered by Jasonman888 2 · 0⤊ 0⤋
back from shop
2007-03-25 04:29:13 · answer #10 · answered by munchie 6 · 0⤊ 0⤋