What's the worst experience as a waitress/waiter you have?

Question

If you've never waited tables, what's the worst service experience you've ever had? Did you respond to it?

Answer 1

My sister waits tables. Once during a busy dinner time, a customer told her "I need to fart". My sister tried to ignore him but every time she went by he said it again. Finally, she told him, "Alright, sir. If you need to fart, just let 'er rip!" Everyone around started laughing. He was saying "I need a fork!"

Answer 2

Waiter Experience

Answer 3

Just last night, a table of, shall we say, "unsophisticated" ladies. They had a 7 oclock reservation for 6 of them, and only two showed up at 7 and the rest trickled in, with the last person getting there at 9:15!
Then they took 20 minutes to order, making my other tables wait for me. They asked me every question possible about which chicken dishes are fried (it's a Chinese restaurant), what kind of flavored lemonade we have (none), etc.
Then they would call my name when I was talking to my other tables! They'd wave me down every time I walked by them, a couple talked to me as if I were a fourth grader, and they stayed there till we closed at 11:00!!!
So they took up my one large table for 4 hours, running me all over the place, and in the end their bill was 80 dollars and they tipped me 10 bucks.
Awful, awful people...go crawl back under the rock you came from and never go to a restaurant again.

Did I respond to it? No. There's nothing you can do as a server. You'll get fired if you say anything.
If servers were able to chase customers out the door and tell them what was on their minds, you could make millions taping nightly confrontations and making a reality TV clip show out of it.

Answer 4

My daughter and that i went to lunch at a crimson Lobster eating place. Like constantly, while the waiter requested if we wanted to field our leftovers, we the two stated "definite". As is their prepare at this actual eating place, the waitress/waiter takes your plate and packing packing containers the nutrition someplace else and returns it to the table. properly, we waited and waited and the waiter in no way decrease back with our leftovers so I complained. I stated those leftovers have been for our dogs who expects us to hold him something while we return residing house from ingesting out. The waiter confessed that he mistakenly outed the nutrition. "Oh, our dogs is going to be so disenchanted", I stated. So....he went decrease back interior the kitchen and further out a styrofoam field full of all deep-fried nutrition (shrimp, French fries, etc.). "No thank you, our dogs won't be able to consume that! We had left-over steamed vegetables for him." So back the man went decrease back to the kitchen and this time he might desire to have long previous in the process the rubbish to hold mutually some 0.5-eaten vegetables. We regular the nutrition yet we tossed it out in our rubbish pail instead of giving it to our dogs. I wasn't going to feed our dogs a stranger's nutrition. P.S.--i'm confident the dogs might have eaten the nutrition. lol

Answer 5

I would have to say it was when I was pregnant with my first son and I was working for Perkins restaurants as a waitress. I would go to work and as soon as I would get inside the doors. I could smell their BBQ chicken, and it would make me sick. I tried and tried to ignore the smell, but I couldn't it was too strong. and I had to quit because I would get sick.. and that is one thing that you don't want to be, when serving the public. getting pukey sick..
other then that episode, I was a waitress at a couple of different restaurants and I enjoyed talking with the public. but that was back quite a few years ago now.. man how time flys-- bye

Answer 6

Yesterday a regular customer (my 1st table of the shift) had a heart attack and died on the restaurant floor.
In 20 years, that was the worst day ever.
I don't think it can get any more horrible than that.

Answer 7

Just a few days ago, I had a customer who was out for the lunch rush, but the resturaunt was dead, so he pretty much had me to himself (we also do seat yourself, so he sat right next to the server station and the kitchen). It took someone, anyone, about a minute and a half to get to him. I happened to finish placing an order, turned around, saw him and instantly walked over to help him..... big mistake. (From the time you walk up to a table you can just tell when it's going to be bad, I knew this one was going to stiff me, and he did.) I smiled brightly and the conversation went as follows:
"Hi, can I get you"
"Some MENUS?" the customer cuts me off entirely
"Yes....that....what can I get you to drink?"
"What do you have on tap?"
"[list of 10 beers]"
"Do you have [3 types we don't have]"
"No, the closest thing we have is [4 other options]"
"Well I'll take a [first thing I listed]"
"Okay, bottle or draft?"
"Which is cheaper?"
"Bottle is 2.75, draft is 2.25"
"Go check" (Keep in mind that this guy is dressed in business attire with his wife, who's dressed in a very nice summer dress...throught the time he was hear, he pretty much spoke for his wife, even though I asked her questions directly, I asked her what she wanted to drink, she shook her head no. I offered to get her a water, she almost whispered yes). "Yes, their 2.75 and 2.25"
"Okay, give me that"
[I get them their drinks]
"Do you know what you want for food?"
"What are the food specials?"
"We have .49 wings today"
"Well then how much are 20?"
"I'll go check"
[I look it up in the CPU, walk back and give him the normal menu price on accident, then go get him the special price...after trying to get any other discount, and there not being one, he orders the discount 20 wings]
[They get there food, things seem fine, I'm thinking that it's over, that he won't hassle me anymore. I walk past the table a few times ask how the food is, is everything good? They say it's fine....until he runs out of beer]
"Can I get a refill?"
"Sure, the same?"
"Do you have any drink specials?"
"It's not happy hour, so the only one we have is the bucket of longnecks for 7.95" (A bucket is 5 beers)
"Well why didn't you tell me that? If you had told me that, I would have gotten the special. Now if I get another draft I'm already up to what? 5.00?" (actually 4.50, but whose counting? right?)
"I can go order that for you now if you'd like"
"But I've already ordered a draft"
"I can go order a bucket if you want one"
"Well, do you think it's RIGHT to make me pay for this draft that I wouldn't have ordered if you'd TOLD me about the special?"
"I'll go ask the manager and see what I can do"
[I have my manager void that draft]
The man gets his beer, gets a to go box for the 3 wings left, and trys to hassle me into getting him a to go drink container since he couldn't finish all 5 beers.
In total he only had to pay 25.00 or so....He completely stiffed me and made a huge mess, which since we don't have bussers, I also had to clean up. He only drank about 3 and a half of the longnecks I brought him, so he paid 8.00 for the bucket, when, if had only ordered 4 drafts total, he would have paid 9.00. I've people tip me more than his whole check combined, but he just HAD to have that special

Answer 8

Let's see, where to begin? I've dropped a strawberry daiquiri down the front of a guy's jeans, I've had a guy feel up my leg right in front of his wife!, I've had people change their baby's diapers on the floor in front of me, I've had people claim there was a pubic hair in their food, I've had people refuse to pay for their meal (after they ate it all!) saying it was horrible. I mean, the list goes on. You can't do this for 9 years and not have a whole book of horror stories.

Answer 9

In general I'd say obnoxious customers of which counts for about 60% of them. No class, no common courtesy,no compassion. Real jerks.

Answer 10

i spilled a jug of coke on a customer that was dressed to impress lol