When i give a command to shutdown the computer it restarts.Why??

Question

I have Win Xp.and an ATX cabinet.
It will not shut down.I will have to manually turn off the computer.

Answer 1

-Chk the connections in the mother board..
-There are files to be edited in the windows folder and there r registry keys to be changed....It may be confusing...
--So insert the XP cad and Do a reinstall over the existing Xp..
Try it it works..

Answer 2

Most likely you have the power switch attached to the wrong pins on your motherboard. Either that or there is a short somewhere.

Try just unplugging the power switch from the motherboard, and use a small screwdriver to short the two pins that the switch cable connects to.

If the computer shuts down just fine when the switch is disconnected, then it was installed incorrectly. Double-check the manual and reinstall it the proper way.


If you tried that and it still restarts, then I would check the rest of the cabinet and the area behind the motherboard for loose screws or motherboard standoffs.

Then try removing and reseating all the components on the inside of the machine.

You could also try this: http://support.microsoft.com/?kbid=311806&sd=RMVP

Answer 3

It sounds weird but don't worry. You have come on the right place. Just make sure u shut down it not restart. Watch your steps carefully. Then, once u r confident that u were correct, install a nice antivirus software 'coz it can be a cause of a virus infection. If this possibility is also ruled out, then their might be a problem with ur PC. Get it checked by a technician.

Good Luck!!!!

Answer 4

Per:
Windows XP restarts unexpectedly or restarts when you shut down the computer
http://support.microsoft.com/kb/320299

SYMPTOMS
If you shut down your Windows XP-based computer, your computer may restart instead of shutting down. The computer may also restart unexpectedly while you are using the computer to perform certain tasks. An error message may appear on a blue screen when the computer restarts.

CAUSE
This behavior may occur if Windows stops responding during a typical operation or during the shutdown process. By default, the computer is configured to automatically restart when Windows stops responding. To view this setting, follow these steps:
1. Click the Start button, right-click My Computer, click Properties, click the Advanced tab, and then click Settings under Startup and Recovery.
2. Under System Failure, view the Automatically restart check box. If the Automatically restart check box is selected, Windows automatically restarts if the computer stops unexpectedly.

RESOLUTION
...............

Answer 5

It could be many things causing the restart instead of shot-down. However, before you do anything else do a thorough maintenance clean up of your system by following the steps below.

HOW TO DO A THOROUGH CLEAN UP:
Before doing any of the maintenance steps outlined below make sure that your system is free from viruses and/or of any other undesirable Internet bugs, by running a thorough security scan of your machine.
Now, do the following as needed:
“I” (FOR WINDOWS XP-IE6)
While you are connected to the Internet do the following:
1. Click on tools ... Internet options. There you will see three buttons next to each other... “Delete Cookies” ... “Delete Files” and “Settings.” Also, below the settings button you will see another one “Clear history.”
2. Click on “settings” - go to “Edit” - Click on “select all” - Go to files, click delete and wait till all Internet trash files are gone.
3. Go back and click on “delete cookies” and wait till all cookies are gone
4. Go back and click on “Delete files,” put a check mark on the little white square shown on the small window that will open, click OK and wait for a little.
5. Go back and click on “Clear history”, click “yes” and you are done. Go to item “III” now.
ADDITIONAL INFO.: Here is how to clean website addresses from you IE6 browser bar: While you are connected to Internet, go to “Tools” … “Internet Options,” “Content” tab … “Auto Complete button” … click on “clear forms” and you are finished.

“II” (FOR WINDOWS XP-IE7):
Go to Start … Control Panel … Internet Options. Under “Browsing history” click “Delete” and then click “Delete all,” put a check mark in the little white square and then click “Yes” and you are done. Go to Item “III” now.

“III” (FOR BOTH WIN-IE6 AND WIN-IE7)
1. Do a check disk and a defrag, then restart your computer and see if the problem is resolved. It is assumed that you know how to do a check disc and disc difragmentation.
2. If the above steps don’t do the job, here is a little program that keeps your machine in shape and free from Windows micro-problems that lead to slowness and crashes:
Get on the web and go to http://www.tune-up.com/products/tuneup-utilities/site; download the free trial program, familiarize your self with it and use it to clean up your registry automatically along with a sort of other helpful and useful maintenance chores. It is an excellent little program and does wonders with PC maintenance tasks and I strongly recommend it! It works on the background on its own automatically.
3. After you are through with the above maintenance steps, go to Microsoft/Windows updates and download any and all available and/or applicable updates.
Hope this helps!
NDS

Answer 6

I know it sounds obvious, but are you sure the Shut Down control is saying Shut Down and not restart? Do it step by step carefully and see what it says.

Answer 7

Are you sure the screen says "shutdown" and not "restart". Happens to me all the time.

Answer 8

If your computer is not working properly while you are working on it, it could be a problem with device drivers, hardware or software.

Answer 9

look here at can be several causes.
http://homepage.ntlworld.com/websitehomepage/Files/KBLShutdownand%20RestartProblems.htm