I need help with my water softner?

Question

My tank that holds the salt doesn't get very full of water(only about 1-1 1/2 ft.) and the water is very dingy brown with bubbles???

Answer 1

The water in the tank shouldn't be dingy or bubbly, so I'd say the type or brand of salt you're using is causing that problem. I use Morton pellets and it's what the manufacturer of my softener recommends. It's a very clean salt. The rock-type salt I used with my last softener made the water very dirty.

Try doing a search on a good search engine like www.dogpile.com to see if the manufacturer of your unit has a website. Also look for forums, FAQs, consumer reports having to do with your unit (maybe others are having the same problems).

Finally, my suggestion is to empty the brine tank, wash and sanitize it, then fill it with a quality salt. You might want to look at the settings to make sure they're correct for your household too (how many household members, how often to cycle, etc).

Good luck!!
:D

Answer 2

Lets Learn a bit first....
As part of its Regeneration cycle, right at the end, a defined amount of water is passed to your Brine Tank (where the salt is) This will create a saturated solution of brine to regenerate the resin column 'next time around'. The quantity of water , hence the quantity of brine, is dependent on the hardness of your water. When the softener starts its regeneration, the resin column is backwashed, then brined with the saturated solution. The resin column is then rinsed, the brine tank replenished with water as required by your hardness, the softener then goes back online.
Suggest you shut down your softener, use a wet vac to empty the tank, then from a hose, refil the tank, stir up well, and vac out again. When you are happy you have cleared the crud, fill with salt and run. Best to do a manual regen first to set up the brine tank water level, so when its needed, brine is available.

Answer 3

Make sure the salt hasnt created a salt bridge. Poke the salt in the tank with a stick or broom handle to break up any salt bridge. (salt hardens and creates a bridge the water is under the salt and never makes contact with the salt so it's not softening the water) I use 1 bag of rust remover (red out) for every 1 bag of potassium chloride. My water is extremely hard, without this my tub would be red in just a couple of days. It doesnt get red anymore.