They are refusing on the grounds that they only accept up to 6 months old (their latest credit notes are printed with 6 month limit) UK
2007-03-22 14:28:14 · 5 answers · asked by Anonymous in Business & Finance ➔ Small Business
Why did you accept a credit note in the first place?
Was it a goodwill gesture, rather than a statutory claim?
Anyway, it's valid for six years unless otherwise restricted.
2007-03-26 09:26:24 · answer #1 · answered by Do not trust low score answerers 7 · 0⤊ 0⤋
Well, they've got your money and they gave you a credit voucher for it, so I think they should honour it, especially if there's no expiry date on it.
Try the Trading Standards department of your local council, or if it's a chain of shops, contact their head office - customer services.
2007-03-23 05:36:38 · answer #2 · answered by chip2001 7 · 0⤊ 0⤋
In most US states, store credit slips MUST have no expiration date. It's YOUR money!
Unless they can show that their policy AT THE TIME was that they only honored those for 6 months, and show that you knew it, I think you have them :) Hope you don't have to take them to court.
2007-03-22 21:32:59 · answer #3 · answered by Wolf Harper 6 · 0⤊ 0⤋
If you can prove that they printed it without a date, then they should honour it!
2007-03-22 21:33:53 · answer #4 · answered by Glendred 2 · 0⤊ 0⤋
you should be ok with no expiry date on it.
2007-03-22 22:53:37 · answer #5 · answered by TS100N 6 · 0⤊ 0⤋