Road Runner Internet Connection Speed Very Slow?

Question

I recently switched from verizon dsl (at 3m download) to road runner cable (with up to 10m/s download).
With DSL, I used to get around 2.5M constant download speed, but ever since I switched to RR, my download speed during daytime is around 500kbits/sec. (at night time it goes up to 7m, but I don't use internet at night so it's useless)
I understand that since cable uses shared network, the speed will be slow during peak time, but 500kbits/sec (1/20 the promised speed!) seems ridiculously slow!
I called up TWC (about 10 times) and after going through all trouble shooting procedures they finally sent out a technician to my home and tested the line and said the outside lines in my building (i live in an apartment) needs maintenance. I just called TWC today and verified that the outside line maintenance was done few days ago, but the speed did not improve.
Is RR supposed to be this bad during peak time? Is there any way to fix this or should i switch back to dsl?

Answer 1

The biggest problem with Broadband Cable service is that you are sharing your download speed (bandwidth) with other users in your area, so the more users, the slower the download speed. That's why it's faster at night because most of the daytime users are asleep. I just switched to FIOS (fiber optic service, successor to DSL) at 10 mb/sec dedicated and I couldn't be happier. My cable connection was never as slow as what you're describing though, so you might try calling your cable company and complaining. Maybe there's something they can do I hope. Good luck!!!

Answer 2

My brother has it and it is really fast.....call them back, did you clean out all the cookies and defragment your computer? Download free ccleaner run check for issues and delete all it finds than run the cleaner.