What do you think is the best way to deliver policies, procedures, and training to employees working abroad?

Question

please explain your answer

Answer 1

This depends on the size of your company and the resources at your disposal. Let's look at all three:

Policies - in most cases, employee policy manuals must be developed in the country of origin. Laws and regulations vary stustantially from country to country and there is no way you are going to put all of those differences into one comprehensive document. A Code of Conduct is the one document that SHOULD be distributed to all employees, either in hard copy or electronically (requiring the employee to sign that they have received and will abide by its terms.)

Procedures: Generally are developed at a headquarters or centralized function of some sort and disseminated either in hard or soft copy per the company's practice. The trick here isn't disseminating them, it's making sure that they are follows. A robust audit function, including internal and external validations (ISo audits, year-end financial audit, etc.) will help to verify this.

Training - much of this can be done interactively through web-based training now. This is dependent on what countries you need to deliver training in, and what languages. You may need to have an HR person or experienced trainer on site who can speak the language(s) spoken by the employee population in order to deliver training effectively. Another consideration is whether your target audience is professional staff or direct labor employees (who may not have access to computers.)