I have a trojan in my computer which cannot be removed?

Question

-Name: New Malware.j
-I contacted McAfee about it but they say my computer is not affected (I sent the file for checking to webimmune.com which is under McAfee).
-My antivirus says there is this trojan in my computer
- I cannot delete it since it is for some reason write-protected
-So, I have found the file but don't know what to do with it!

Answer 1

2) Do an online virus scan to check and remove virus and spyware if you still have viruses on your computer. And let us know if the online virus scan still finds any virus or spyware .
http://spywarekiller.hyperboards.com/index.php?action=view_topic&topic_id=11

3) Get another anti virus program if your present anti virus program is not protecting you any longer
http://spywarekiller.hyperboards.com/index.php?action=view_topic&topic_id=12&latest=1

If you still have question or problems let the experts take a look at whats happening on your computer.Visit the HijackThis Logs and Analysis forum.
http://www.bleepingcomputer.com/forums/index.php?showforum=22 or
http://forums.subratam.org/index.php?showforum=7

Answer 2

Virus/spyware/trojan - is a program written to alter the way a computer operates, without the permission or knowledge of the user, it hides in other program files. It replicates itself and executes.To know more about how viruses/spyware attaches itself to computers and to learn how to combat them. Check out http://sumiram2006.googlepages.com/combatproblems

Answer 3

The best way to get rid of trojans，spywares,adwares,and pop up is using a best anti-spyware to protect your computer.Anti-Virus doesnt get rid of spywares,adwares,trojans.You must have 1 or 2 antispyware on your computer to protect your computer.Of course there are many solutions exist, all of them with their own strengths and weaknesses.So which anti-spyware is the most suited for your system? You can find out by reading in-depth reviews and comparisons of TOP 5 anti-spywares... some really great tips and links to Spyware removal programs.

Top 5 anti-spywares reviews,comparisons and download links on

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You can download and scan your computer for free.

Good luck!

Answer 4

I'm not sure if this is your problem but has happened to me. I ran my virus scan and had one virus that I couldn't delete. I found out later that it was in my system restore folder. I had to turn off the system restore to get rid of the files, then turn it back on and make a new restore point, without the infected file.

Answer 5

Here is a simple tutorial on how to cleanup your computer. They are real basic steps, but it is a good first step to take and will often clean out 95% of the junk (such as spyware, viruses, etc) off your computer. All the tools used are free of use. Here is the link:
http://www.cleancomputerhelp.com/how-to-cleanup

Answer 6

then i assume ur comp is especially plenty screwed :/ un much less u have an antivirus or the variety yet what you may desire to do is back up each and every thing (on a CD) u have on that comp. as quickly as u did all that, erase each and every thing on youcomputer, like deleat the hardrive, the full shabang. as quickly as u did all that ereasing, do all the stuff u might desire to realize this it ought to function(like the operateing gadget). thennn you're taking all the stuff u have on those CD's and produce it into the laptop. it is going to artwork with out issues what so ever tho in basic terms try this if ur desperate

Answer 7

Try to delete the file right after a reboot. If that don't work, then I don't know what to do.

Answer 8

I agree with Dell Tec in part - your AV program is not doing it's job, I would use Nod32, but before putting Nod32 on do a online scan with http://www.bitdefender.com/scan8/ie.html

Answer 9

is the file a part of the System file? if not then you can delete it by booting in safe mode..

Answer 10

go to this site http://ccollomb.free.fr/unlocker/ and download file unlocker. it lets you delete files that are write-protected by removing the file lock on them.