marketing tool that attempts to uncover hidden patterns & relationships b/w data bout a company & its customer

Question

is....
1. a banner ad.
2. anticybersquatting.
3. data mining.
4. trustmark


im stuck if you guys can please help me

Answer 1

Try a data mining too:
http://en.wikipedia.org/wiki/Data_mining#Software
http://sourceforge.net/search/?type_of_search=soft&words=data+mining