apple question?

Question

ok so i have a Apple Macbook laptop and its on the fritz. So when it starts up the gray screen with the apple pops up and that little wheel thing comes up and it stays there for hours. I need to fix it. Its not mine so i cant call them and i just need to no how to fix it. iv tried the restore disk. i need to no how to DO A HARD RESET. or just how to fix it without spending money

Answer 1

put cd in drive, power off laptop and turn on with the "c" depressed. this will boot from disc and you should be able to restore from there.

Answer 2

Hmm, second time I've heard of this. As I told the person, I believe there are two possible solutions. One, click the on button, and when the wheel-thingy starts, hit the Return button. This restarts, and might be a quick fix, if you just had a spasm problem. The other thing you can try is a "hard reset" as you said. Press the ON button, with the following keys pressed down: Apple, ctrl, P, R. The Mac will restart, but keep the buttons pressed down until the Mac has restarted for the FOURTH time. Release the keys, and hopefully, the problem will disappear. Again, I'm not sure if this is the definate solutions, so call up Apple if the problem persists... undoubtably, you are under the warentee, as the MacBooks were realeased just under a year ago. Awesome luck, hope it works!!

Answer 3

What was the last thing you did with the Macbook that could have caused this?

Also you have to be specific. Does it have Windows or Tiger installed?

The only way to do a "hard reset" would be to turn it off by holding the powerbutton down until it does shut down, but thats not really going to help you.

Before you attempt to restore/delete the hard drive you may want to consult with the owner of the Mac, otherwise you'll just make it worse by deleting his or her stuff.

You can access the Restore CD another way by holding the "Alt Option" button and the Apple button down together as soon as the computer begins to boot-up (before the gray or white screen with the apple).

This should bring up a blue screen which will eventually load up 4 icons: A refresh button, a hard drive button (to access the hard drive), a CD Drive button (to access the restore CD), and an arrow.

You'll have to wait for the icons to load up before you can access the Restore CD.

Answer 4

Start up from the restore disk by holding down the C Key. It takes a long time for my desktop to read the disk and get the idea that we are trying something new here. But it will eventually let you restore it. In the process, it will resave the old system folder, with all the extensions and preferences and other goodies that work with all the currently installed applications. These will come in handy later.

Anyway, try it. Whatever you do, don't initialize the disk --- that'll wipe it clean.

Been there. It's a recoverable problem. Good luck.