I put in the restore cd (and another copy as well) and for both copies it will either crash to a blue screen or it will be unable to copy individual files over. It never gets past the point where it is copying over files after I chose which drive to install it on. Would this be a problem with the ram perhaps? Please only respond if you "know" what your talking about. This is not a scratched cd issue. Thanks!!!
2007-03-21 05:36:48 · 6 answers · asked by bonorex 2 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
It does not always crash at the same point. I can and do format the hard drive (repeatadely). The disk is directly from the retail box that I bought the laptop from.
2007-03-21 06:14:28 · update #1
It honestly could be any number of things.
It could be memory corruption, but this would make it happen fairly randomly. In other words, it would not happen at the same point in the installation.
Since it blue screens at the same spot every time while it is copying files and not installing drivers, we can narrow the issue down to the Disc, CD/DVD ROM or the Hard Drive.
I would put money on the hard drive, cable or IDE controller having issues, but before you monkey around with that, you should eliminate the simplest solution first. Go get a CD-ROM cleaner, one that cleans the lens. If that does not solve the problem then you can move on.
Does the Blue screen happen during or after you have formatted the drive?
Jorge brought up an excellent point... The discs you are using, are they for this exact model? If they are not, that is probably the cause for your issue.
2007-03-21 05:43:32 · answer #1 · answered by Bjorn 7 · 0⤊ 0⤋
Most likely, hardware problem. It could be the drive controller, drive cable, bad cd drive, "possibly" ram...etc. If it crashes at the same point everytime, then note which file it's copying t the time - that may narrow it down. You can also NOT use the XP CD and avoid cd drive errors (copy the i386 dirctory to c:\i386 and install from there (run winnt.exe) - disconnet the or rmove the CD bay first.
2007-03-21 12:43:47 · answer #2 · answered by Oguz1 3 · 0⤊ 0⤋
Obviously you are doing it wrong. Get someone who knows how to install Windows to show you how so you don't break the computer entirely (If you haven't already). I DEFINITELY "know" what I am talking about. ALL of the computer manufacturers will tell you that trying to fix it yourself will void the warranty. Call the Geek Squad.
2007-03-21 13:24:24 · answer #3 · answered by dogpoop 4 · 0⤊ 0⤋
Hmmm, perhaps your hard drive has some bad sectors. I'd try running chkdsk to find and fix any bad sectors BEFORE trying to Reinstall.
At a DOS prompt type chckdsk /f
2007-03-21 13:20:37 · answer #4 · answered by mrresearchman 6 · 0⤊ 0⤋
are the disks factory restore disks or were they given to you by the retailer?
2007-03-21 12:40:57 · answer #5 · answered by jorge a 2 · 0⤊ 0⤋
CAN YOU AT ALL FORMAT THE COMPUTER IF YOU CAN I SUGGFEST YOU FORMAT IT AT LEAST 8 TIMES BEFORE ATTEMPTING TOO INSTALL WINDOWS
2007-03-21 12:48:41 · answer #6 · answered by dabedatiludlisi 3 · 0⤊ 0⤋