I had an issue this eveing that needed to be resolved very quickly. I called my direct supervisor, and no answer, no answer on cell.
Then I called his supervisor to help me out as I didn't know what to do. The problem was resolved, but I am wondering if my sup might be mad at me for going above her head cause I couldn't reach her? What do you think?
2007-03-20 14:08:49 · 4 answers · asked by fuji 1 in Business & Finance ➔ Careers & Employment
If your immediate supervisor couldn't be reached and the issue needed to be resolved right away, you were certainly justified in calling the next person up the line. If you hadn't made the attempt to contact your boss, she might have been justifiably upset - but a glance at the received calls on her cell phone will show her that you were being truthful. She should be relieved that you took the initiative to get the answer you needed.
2007-03-20 14:34:31 · answer #1 · answered by Mel 6 · 0⤊ 0⤋
She may be upset you went above her- but that is her problem. Looking at the big picture- if its a problem that needs resolving in order to keep the business running smoothly and or profitably- then you need to do what you need to do to get that problem fixed. If you cant get the resolution out of your sup- then you have to go up the ladder. If she was supposed to be available and wasnt- then she is probably pissed- but its not your problem. ? She will be ok- and so will you. You saved the day!
2007-03-20 21:14:53 · answer #2 · answered by jeweledfruit 3 · 2⤊ 0⤋
Nope--you did the right thing. If the problem was big enough to call your boss then you obviously needed an answer or resolution. Tough on your boss, you showed that you know how to use your brain. :)
2007-03-20 21:15:51 · answer #3 · answered by Wicked Little Lady 3 · 1⤊ 0⤋
I think you can show that you called her first then called someone else. She should like that you took it upon yourself to get something done.
2007-03-20 21:15:56 · answer #4 · answered by Jo Blo 6 · 0⤊ 0⤋