Email Marketing System?

Question

Does anyone else find that these tend to be very tempermental programmes with a mind entirely of their own?

At work we get ours through our website provider and it's driving me nuts right now, so I have decided to take a break and tell the Answers community.

Sorry Charlie, I don't think you understand. EMS is a seperate thing entirely used by companies to send an emailed leaflet or newsletter to clients etc. It uses html code but it can also be displayed and used a bit like really simple dreamweaver (for idiots like me!). But I'm not friends with this system and I think it's mutual.

I suppose it's a bit like building a web page into an email.

Answer 1

Why not block the sender if you are getting fed up with emails from one particular sender.

In Outlook On the Tools menu, click Options.
On the Preferences tab, under E-mail, click Junk E-mail.
Click the Blocked Senders tab.
Click Add.
In the Enter an e-mail address or Internet domain name to be added to the list box, enter the name or address you want added, and then click OK.
Repeat steps 4 and 5 for each name or address that you want to add.


Other email clients usually have a similar system. Go to Help to find out how to use it

Answer 2

I might be completely off base here, but I'll take a guess that what is troubling you the most is the email editing. I actually created one of these systems and most of my support emails are questions/problems with the actual editing of the newsletter.

And most of the problems are from copying and pasting from MS Word. The problem there is that Word creates terrible HTML and the WYSIWYG editors (the web based HTML editors used by these systems) strip out some of the Word garbage - they have to because otherwise it will completely break. This stripping removes some of the formatting, but not all. And then when you try to change something, all heck breaks loose because of the funky HTML Word has put in.

What I do, I copy from MS Word (or whatever other program) and paste into notepad (or textmate) and then copy from that into the WYSIWYG editor. Notepad will remove *all* formatting - which is actually a good thing. Then in the WYSIWYG editor, you can format the HTML to be like you want. This is usually a more dependable process.

I also recommend keeping the design simple. You have a better chance of consistent display in all the email programs and it'll make your life easier.

Sorry if I'm missing the target here.