I found a small coach purse in a box that the previous tenants left behind. It looks authentic with a serial number on the inside and a Coach tag (not a price tag) on the outside. It is looks a little worn but still in good shape. I have heard that if you send it off to Coach they will restore it for you (for a price). Do I need to show proof that I paid for it? Will they do it for me if I didnt buy it myself?
2007-03-19 16:15:58 · 6 answers · asked by Anonymous in Beauty & Style ➔ Fashion & Accessories
Yes, coach does offer repairs to bags but they do not clean them. You do not need to provide proof of purchase nor registration. Registration cards are no longer given with coach products and registering with them is only a way for them to get you on their mailing list. If asked, just tell them it was a gift, or the truth that it was left behind by a previous tenant. I would first try to authenticate the purse by either taking it to a coach store or by reviewing the coach authenticating guides on ebelle5.com.Once you have authenticated it you can send it to coach in new york with $20 for return mail. You can also send it in for authentication and repair. There is more information at coach.com about their customer service.
http://coach.com/cservice/FaqTemplate.aspx?faq_id=19
or you can call at: 888/262-6224
I hope that I've helped you and that your purse turns out to be authentic!
2007-03-19 20:30:18 · answer #1 · answered by Krissi 4 · 0⤊ 0⤋
my mom has given me coach bags as gifts, and I have taken them to coach to be fixed a lot of times. they never ask for proof of purchase. They just look to be sure it is an authentic bag on the inside with the serial number. Just walk in to the store and ask to have sent out to be fixed and you are good!
They only charge like $20 for shipping and handling. that's it!
see attached for complete instructions for coach repairs. Also, you can take your purse to a coach store and they can clean it for you if you want. Or just buy their leather cleaner stuff and do it at home.
2007-03-20 15:51:23 · answer #2 · answered by Lisa H 7 · 0⤊ 0⤋
I recommend taking it in for a professional cleaning at a dry cleaners that specializes in leather care. It should restore some of the purse's natural beauty.
2007-03-20 00:19:36 · answer #3 · answered by Your Mom 6 · 0⤊ 0⤋
Yes, you can if it is authentic but it might cost more than the purse is worth. I talked to them once about a bag I had and it was too much to pay.
2007-03-19 23:23:54 · answer #4 · answered by Anonymous · 0⤊ 1⤋
i think they only do it if the bag was registered by the owners. you can call coach if you want.
2007-03-19 23:20:54 · answer #5 · answered by msweetangelsmile 3 · 0⤊ 1⤋
deffinately not. for sure.
2007-03-20 00:24:31 · answer #6 · answered by hollisterCali 2 · 0⤊ 1⤋