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i have a HP3744 deskjet. sometime when I give command for print The printer not print the page. when I try to delete the command but command not deleted. but when I restart the Computer the command has deleted. (please tell me how delete command whithout restart computer)

2007-03-18 23:06:18 · 1 answers · asked by jcbl2006 1 in Computers & Internet Hardware Printers

1 answers

Well this problem seems to be even with HP's newest advanced Printers.
To give a clean print command see if there is no print spool file by selecting
Start>Settings>Printers and Faxes>Here you double click the HP3744 icon and see if there is any document in the print spool.
If there is then right click the document and then click delete
If the document does not get deleted then select Ctrl+alt+del
on your keyboard then select Task Manager>Then select the Processes option search for a process by the name Spooler.exe and then after selecting this delete it .
Note this method will work only if you have administrator rights.
If this doesnt work remove printer power cable and connect after 5 Mins.
My email Kirk_b@hotmail.com

2007-03-18 23:24:13 · answer #1 · answered by kirk b 3 · 0 0

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