My ipod is showing HPDETECT HP FAIL on the screen and it will not reset. None of the buttons work, and when i plug it into the computer it still doesnt work! how can i get it to work again?!
2007-03-18 14:37:52 · 6 answers · asked by ♥star.light 2 in Consumer Electronics ➔ Music & Music Players
im not sure which generation it is...but its the one with the click wheel without a color screen!
2007-03-18 14:40:53 · update #1
Your iPod is not dead. It is not broken. You don't have to return it to the store or anything.
You have entered what is called "Diagnostic Mode"; this is a special area of the iPod for testing. The "HPDETECT" that you see in your screen means Headphone Detect --- somehow, your iPod entered diagnostic mode and started doing a test to see if any headphones were plugged in. The "HP FAIL" means that no headphones were plugged in.
To get your iPod working normally, simply leave it alone and let all of its battery run out. There is no way to leave this screen until the battery is empty. Once the battery is empty there won't be anything on the screen anymore. When this is the case, plug the iPod back into your computer and let it finish charging completely. It will then be working properly again.
Hope this helps!
2007-03-20 11:10:24 · answer #1 · answered by ADra 1 · 0⤊ 0⤋
Press the menu button and the select button at the same time make sure the hold button is off. This will reset everything but you will also lose any music or video in memory but you can always re-download it in your itunes.
2007-03-18 14:44:37 · answer #2 · answered by TREX 3 · 0⤊ 0⤋
If you have the one year warranty and it hasn't been one year yet. You can use it and it would be cover under the warranty. If that don't work you have to buy a new one.
2007-03-18 15:28:21 · answer #3 · answered by Wizard158 3 · 0⤊ 0⤋
i'm sorry to say this but your ipod is dead you can either send it to apple to fix it or buy a new one
2007-03-18 14:44:08 · answer #4 · answered by favre_84 3 · 0⤊ 0⤋
Refrain from storing it in the refrigerator in future
2007-03-18 14:42:44 · answer #5 · answered by Anonymous · 0⤊ 3⤋
bring it back to the store and throw it at the person that sold it to you. tell them you want 2 new ones. one for you and one for me. thanks.
2007-03-18 14:42:48 · answer #6 · answered by lucifer d 3 · 0⤊ 0⤋