I pod Shuffle won't sync?

Question

Hi, I just got a new ipod shuffe and I can't get it to sync. When I open Itunes it says its been synced but there's nothing on my shuffle. Then if i click sync ipod it more or less freezes itunes for 5 minutes, then an error messege pops up saying it cannot be synced the disk could not be read or written to. I have tried checking for updates, it says its up to date, and if I try to restore it, it says it can't do that either due to an unknown error. I can't update the songs manually either. I would really love to be able to work my ipod, can anyone help?

Answer 1

try going to apple.com and emailing tech support!