Why is Streamyx so horribly slow? What can we as consumers do to make TM deliver?

Answer 1

Consider other alternatives to TM. Maybe jaring, maybe Maxis.
Maybe if enough people do it, they will realize they do not have a monopoly and a price war will break out, or they will improve their services.

Answer 2

easy tell them that as a customer you are the boss and that if they do not fix what you percieve as a problem. You will start to put them out of business by shopping at their competitor's with the same money you used to spend on them. and that if enough people do that their company will become bankrupt and go out of business from consumers being fed up with the lack of customer service among other things... And to make your point go purchase a a(n) identical or similar product from a competitor of theirs...