Norton Antivirus and Vista?

Question

I recently purchased a new laptop with Vista on it. I bought a Norton AV 2007 which I need to upgrade on the Web to make it Vista compatible.

The problem is Live update will not work. I have tried to uninstall Live Update and Norton itself but it keeps telling me Live update is running in the background and I should wait for it to finish etc I think the error is LU 1825.

I have waited the 1 hour Norton recommends before trying to run LU again but it has not worked.
Is there any other way other than uninstall programs I can use to delete it and start over, my virus definitions are 1 month out of date.

I am actually thinking of loading Windows XP cos I am fed up. Somebody help. Thanks

Answer 1

This is a better question for Norton tech support. They've had several issues with Vista, so they'll be able to guide you best.

Answer 2

The best way is to download Ccleaner here http://bitly.com/UrALrK

Or you can go on Windows operating system locate the command prompt and go there to do the following:
Create a Recovery file of system and date it today.

Then begin by;
delete the 'Temp' folders..they have hidden subfolders so you need to set the attributes in order to bypass this. For each subfolder delete all cookies and rubbish left behnd after install-uninstalled programs. Do a 'dir' command to check your progress. Make sure the 'Temp' file is empty.

goto c:\windows\prefetch and delete everything in there..no exceptions

goto c:\windows folder and delete all the '$' files that have been installed by updates. They can all be succesfully deleted and just take up disk space.

Locate the Internet Temporary Files..Check to see how high the saving level is..some have it set at 30 days..but that stores faaaar tooo much data..though it slows down the system overal. Keep this to a minimum..suggest 2 or 5 at most.

Delete all 'cookies' all those you don't need.

Locate the windows directory and go through the folders you know and those you don't need. Check this once a week at least. Some programs will install under XP as NT and older systems where there is no check of systems weight.

Check to see that system files have not changed since last booting. Things like .ini files or .bat are important items.


Check for 'Hidden Directories' all over the disk...do this at the command prompt:

dir *.* /ah wil show these hidden directories

Check the 'dir' command for all parameters

Answer 3

The problem is not your operating system. It's that lousy Norton AV syetem. I wasn't long getting that off , by UNINSTALLING completely, no matter what the program tries to tell you. It will resist being uninstalled, but just ignore it. That one & McAfee are just plain junk, and try to hinder everything you try to do.

Answer 4

I am sorry to have to tell you this! but Vista is riddled with problems at the moment, recomend you go back to X-P. until at least the end of the year.

Answer 5

chances are norton is already on there .uninstall one on there and start again .make sure you remove it from add and remove programs as well.