spent 500 on laptop at pc world 4months ago it went wrong after 4 wks they took it back and replaced hard drive just got it back and it still doesnt work, am i entitled to have it exchanged or even money back
2007-03-18 01:03:34 · 5 answers · asked by moffat407@btinternet.com 1 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
You bought the machine 4 months ago, it failed after 4 weeks and you've been without ever since? Not good enough. Demand a replacement. Talk to Trading Standards for the terminology to use.
Don't let them fob you off with another (bungled) attempted repair, and don't let them say it has to go back to the manfacturer; you're contract is with the supplier (PC World).
2007-03-18 01:18:46 · answer #1 · answered by champer 7 · 0⤊ 0⤋
hi you are able to desire to maintain bugging computing device international for a reimbursement or for it to be thoroughly fastened. It comes with a common one million 3 hundred and sixty 5 days manufacturers guarantee, so as that they might desire to with out question be waiting to repair the subject, and that too no longer in basic terms over the telephone yet quite take it away to be appeared at. have you ever taken out any further coverage? that ought to help with any ingredient no longer lined in the manufactures guarantee. I introduced a computing device from computing device international a week before you, and that i took out the extra suitable coverage with it as you in basic terms in no way comprehend whats going to circulate incorrect in the 1st few weeks/months. fortuitously my computing device seems to be like ok on the 2d. So even in spite of the shown fact which you won't be refunded they might desire to be waiting to remedy your problem that's lined under the single 3 hundred and sixty 5 days guarantee. examine all the booklets and papers that got here with the computing device. And if attainable for you're taking out the further coverage, even no remember if it extremely is for in basic terms some weeks in basic terms incase some thing else is going incorrect. Did you examine the computing device's certificates of authenticity (Microsoft) which could be related below the computing device as there are alot of fakes accessible too. sorry
2016-10-02 07:55:00 · answer #2 · answered by ? 4 · 0⤊ 0⤋
You need to contact there customer services department at Sheffield.
Explain the situation to them and don't let palm you off to get another repair done.
If you have any problems with contact trading standards for advice, i used to work for them so i know how they like to operate.
2007-03-18 01:07:32 · answer #3 · answered by richard_beckham2001 7 · 2⤊ 0⤋
wel i got mine at comet christmas present lasted a week took it back they sent it off one week later got it back it went again i took it back they said would fix it i said no thanks i dont want it repairing i want a new one bit of humming and aahhing but stand your ground insist you dont want it mending will not accept that it needs mending after such a short time they eventually gave me a new one
2007-03-18 01:09:41 · answer #4 · answered by Anonymous · 1⤊ 0⤋
You should be able to depending on your warrenty.
2007-03-18 01:09:13 · answer #5 · answered by Ian P 1 · 0⤊ 0⤋