We just had a family bereavement, and we want Mum to go stay with Uncle. They have BT phone and we want to use their direct transfer call service, only I cant find it online and all the Cust servs seem to be from India or foreign, and they talk so quick i cannot understand a word theyr saying.
Its obviously very upsetting in this situation, not to mention soul destroying, and frustrating.
Is there any1 out there who knows how we can get this started so that Mum doesnt have to stay home alone, she can go stay with her reli's
I managed to get some codes from them like 21; 61; 627, but I couldnt get what theyr for, or what you need to do with them.
Funnily enough, he had NO TROUBLE AT ALL letting me know how much it was all going to cost us!!
Please pretty pleas and thnx
2007-03-16 23:28:45 · 3 answers · asked by ? 5 in Family & Relationships ➔ Other - Family & Relationships
Try phoning 0800 800 154, they are english speaking and are very helpful. This is the faults line but they will be able to transfer you through to to correct department. It will prompt you to enter your telephone number. DO NOT do this as this will transfer you through to several different departments, it will prompt you for a second time to enter the number again DO NOT enter it and they will put you through to an available advisor. Hope this helps.
2007-03-16 23:45:52 · answer #1 · answered by Suzie V 2 · 0⤊ 0⤋
1
2017-01-18 21:47:47 · answer #2 · answered by ? 2 · 0⤊ 0⤋
If you look in the front of your phone book white pages it explains how to set up this service it is quite easy. Hope this helps.
Divert all calls
To set up, press into your keypad *21*(your divert number)#
A voice will confirm your instructions
To cancel press #21#
2007-03-16 23:39:32 · answer #3 · answered by ♥shushin♥ 6 · 2⤊ 0⤋