How can I fix a hijacked website in my computer?

Question

The website is www.macys.com and it works fine in any other computer except mine. When I type it it redirects me to some other advertising websites (both in IE Explorer and Firefox) I ran all the programs I have (Ad-Aware, Spybot, Malware Sweeper, and my AVG Antivirus) I haven't encountered problems with any other website... but it is anoying b/c I have to pay my Macy's bill online and it won't let me. I appreciate your help! Thank you!

Answer 1

try free edition of super antispyware
http://viruscleaner.blogspot.com/2007/02/superantispyware-free.html

apart from that see if you are well protected and take necessary precaution to keep yourself safe online
See that your computer has least one antivirus, one antispyware, one firewall, and one temp files and registry cleaner on your pc. And scan your pc regularly. And run temp files cleaner after end of each browsing session. Apart from that create a limited user account on your pc and use it whenever you want to access internet.Use firefox browser for better protection. Create longer and strong passwords and change them frequently, at least once in a fortnight. Do not open email attachments in unsolicited mail or in the mail sent from the people you do not know.

1) All kind of security softwares are available for free
http://mypchelp.blogspot.com/2006/10/essential-free-internet-security.html
2) You can use either ccleaner or awc personal after each browsing session
http://bestofrest.blogspot.com/2006/11/ccleaner.html
http://bestofrest.blogspot.com/2007/02/advanced-windowscare-personal.html
3) You can create a limited user account on winxp for greater online security
http://mypchelp.blogspot.com/2006/12/using-limited-account-for-browsing.html
4) Create secure passwords
http://mypchelp.blogspot.com/2006/09/create-secure-passwords.html
5) Use Firefox for browsing
http://ffbrowser.blogspot.com/2006/12/firefox-features.html

Answer 2

First, is this a home computer? Laptop? If you can take it somewhere else that might help. I recently found out a lot of scary information about modems and routers. It's still a bit confusing but, the advertisements may be connected somehow to your IP address. Check information on "static IP's". Also check with your ISP to see how your modem works. The scary part is that if someone knows what kind of modem you have they can call the ones who make or service it and get the default numbers. You may want to check in your firewall what ports are being used and by whom. You can get a list of who uses which port on line too. I hope this helps.

Answer 3

Run the superantispyware mentioned above, If the problem is not solved go to the ccleaner forums http://forum.piriform.com and make a post in the Spyware Hell sub Forum.

You should get ccleaner slim build from http://www.ccleaner.com/download/builds.aspx
that way you don't download the Yahoo! toolbar as well.

Answer 4

Buy a McAfee security suite CD.

Answer 5

If all else fails, then download HijackThis; http://www.spywareinfo.com/~merijn/programs.php

Complete instructions here, be sure to read them carefully and understand them before using HijackThis; http://www.bleepingcomputer.com/tutorials/tutorial42.htmlhttp://www.bleepingcomputer.com/tutorials/tutorial42.html

Start your research here; http://www.google.com/search?hl=en&sa=X&oi=spell&resnum=0&ct=result&cd=1&q=hijackthis&spell=1

Make it a great day!