I understand that some hotels would be ok with them, but they've been a headache for me and my hotel's staff & management especially when it's located around an inner-city setting. On weekends, I can tell by judgement of character that all SP/SO are local, inner-city kids. An adult or two would check out a room and bring in about a dozen kids. My guess is they then split the cost of the $100+ room among the kids' parents. I think they're just mooching. When they step on pool premises, it tends to scare away some genuine hotel guests already swimming.
Recently, my front desk manager suggested I only allow those with their room cards access to the pool. I thought why not use my instincts and judgements more sharply, trying to turn away those SP/SO people on justification that such events aren't allowed, period. When I first tried to enforce it on such group earlier today, the lady in charge of them mentioned they were on some kind of field trip.
2007-03-16
19:24:03
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2 answers
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asked by
Anonymous
in
Business & Finance
➔ Other - Business & Finance
It was pretty hard to argue or prove against it especially when I saw one of them in a school uniform. I can tell they smell and sound like any typical SP/SO after exposure to so many of them for so long, and also because I sort of coexisted with those kind of inner-city people my whole life, me being a local as well (perhaps I would be one of the most civilized and educated ones in the neighborhood). Locals tend to act like it's their pool when it's the hotels; genuine guests act more behaved and civilized.
If any of you out there is or was also in that kind of a situation, do you have any advice on how to bring the hammer down on such kinds of SP/SO?
2007-03-16
19:25:38 ·
update #1