Please help me! Windows XP Problem...?

Question

HI! I have a question, everytime I try to scan my computer using the AVG Anti virus free edition the ntoskml.exe and the shell32.ddl keeps coming out on the list of result/infection column and it keeps saying change..what does it mean by that? Is my computer is in danger or something? what can I do to repair this problem? thanks

Answer 1

Get the Panda trial instead, it'll fix things automatically.

Answer 2

I found this about the ntoskml. It is nothing dangerous just a little thing as bothersome as a cookie.

http://www.subratam.org/forums/lofiversion/index.php/t4379.html

The guy had the same problem. But if you read it it was not really a virus he had just a program trying to update. Anyway, what you could also do is do a RESTORE. Go back say two weeks and then see what happens. So many people get all technical and they forget the simple things like RESTORE.

Hope this helps. As a last resort, there is a sale on Ebay for TNT to blow up your computer and guaranteed to get rid of any viruses, monitors, or any persons standing nearby. lol

Answer 3

You should quarantine these, see if there is an option to buy the full version or look on line. Free version will not repair everything. I would also try an on-line scan to campare their results, and get some spyware scanners if you haven't already. You might also try to do a system restore and go back to an earlier date when your computer was free of that problem. Is your pc running slower, or strangely at all? System restore: all programs>accessories>system tools,

Answer 4

i dought it but maybe try getting a goof anti virus somthing like norton or panda download a trail version then it will remove the virus or tell you whats wrong

Answer 5

I have a number you can call it will be Microsoft they will help you . 1-800-642-7676 microsoft support line. good luck.