My wifi laptop will not recognise my router (DG834PN)?

Question

Following on from my previous question which was about installation of the router my laptop will now not talk wirelessly to it - it is ok if it is attached via an ethernet cable and the router will also talk to my pc via a "dongol" (hope this is the correct term!). I cannot get any joy with the laptop picking it up - it will recognise that the router is there but cannot connect. I have ran a diagnostic on the wireless card and it is running fine. For information the laptop is a dell and the operating system is windows vista. Will the dongol work if i attach it to my laptop? Any advice would be greatly received.

Thankyou

Answer 1

Hi David, I have a netgear DG834G which is similar to yours. In order to gain access to the internet try the following.

Open up the menu page for your router, assume you know how to do this, open up explorer and type in 192.168.0.1

On wireless settings make sure enable wireless access point and broadcast SSID are ticked. Your SSID in the box above can be anything you want.

On security options tick disable, you can put security in when you got it working.

Make sure you click apply at bottom of page.

On the same page click on set up access list. On add new station manually add the your laptop including the mac address. Add your laptop to the list and at the top of the page make sure turn access control is ticked. Click apply at bottom of screen.

Your laptop must be in the list that says trusted wireless stations. I have also reserved an ip address for all of my wireless items so they always has the same ip address. This is done under LAN set up.

ON LAN set up make sure dhcp server is ticked and RIP direction is set to both and rip version is rip 1

Your router should now be set up

On your laptop right click on your wireless icon, click status then properties. You will see a little screen in the middle. At the bottom of the list click on internet protocol TCP/IP) so it goes blue and then click properties. Make sure were it says obtain ip and dns address automatically that they are both ticked. Hopefully it should now work.

Answer 2

Looks like your laptop has a third party wireless management tool installed. Usually Dell laptops have their own Wireless Management Tools installed, try to use the tool thats installed on your laptop.

If there is nothing like that, then try to call Dell tech support, they are quite helpful sometimes. It could be something to do with the wireless setup on the router too, try to change the ssid and disable all the security features on the router and then give it a try....

Answer 3

i purchased an acer workstation some months in the past and unlike our old one i got here across it very puzzling to connect with our virgin broadband it doesn't realize it. i spent hours on the phone to the virgin helpdesk and in the top they concluded the placement replaced into with the workstation, no longer the broadband, no longer particular how i did it yet after fiddling about it appropriate perchance its to do with acer products.