anyone work in a bank need to know if our bank has acted correctly,they have gone into?

Question

i got a loan and put the money in a joint account with my wife,they took 600 pounds out and never even told us,then they sent a letter saying my wife owed some money and they have taken enough to cover it,not even told us the amount we owed, or amount they took out,we got a loam for this money payable for five years ,yet they have stolen it,can anyone help please

Answer 1

I do not work at a bank, however I would suggest you speak with the manager and ask him to explain it.