every time i run a scan two objects come up in the list of infected files but they do not get listed as a threat..they are
c:\windows32\shell32.dll
c:\windows32ntoskrnl.exe
I can't find any info on the AVG site about these and i can't delete them or anything...do any of you know if these are a security threat..virus etc
2007-03-16 02:53:29 · 10 answers · asked by Anonymous in Computers & Internet ➔ Security
Those files are required by windows. So do not delete them AVG is the virus software I use as well and if those files were infected with a virus AVG would let you know. So don't worry.
2007-03-16 03:26:29 · answer #1 · answered by tigris_02 1 · 1⤊ 0⤋
I think you do have a virus problem at hand. Normally, the link is C:\Windows\System32\ and not as the one that you have stated in your question.
I would suggest you try a free online scanner from Computer associates.
Use the link below and click on the phrase "Free Online Virus scan". Make sure you are using Internet Explorer 5 or above.
Then, the scanner will download a few components onto your system and once they are done, you need to click on the button that says "Start" in the webpage to start the scan.
By the way, you will be asked to select the drives that you want to scan. I would suggest you select all the drives.
Then, be patient and wait. If the scanner detects any infection, it will be listed and you need to click on the button "Delete Files" to remove the infection.
One final word, please turn off system restore for most of the time viruses reside in the system restore directory. To turn system restore off, right-click My Computer, then on the tab select System Restore and then check the box that says "Turn off System Restore on all drives" and click on "OK".
Hope this will help you.
2007-03-16 04:55:54 · answer #2 · answered by srinivasan7386 2 · 0⤊ 1⤋
I can tell you this from experience and listening to sound advice. uninstall AVG. Download ACRIVEVIRUSSHIELD at activevirusshield.com then install. Run in safe mode. Thereafter get Spybot Search & Destroy and also AdAware SE personal. Your pc will be well protected. This advice I got from an expert.
2007-03-16 03:03:21 · answer #3 · answered by Kuschke 2 · 0⤊ 0⤋
You need those things or computer will crash, don't know why they are showing up on scan though.
Download Spybot Search and Destroy, run that and check results.
2007-03-16 02:58:17 · answer #4 · answered by ? 5 · 0⤊ 0⤋
they are required windows files. don't worry about them. they would be listed as viruses if AVG thought they were
2007-03-16 02:57:09 · answer #5 · answered by . 1 · 0⤊ 0⤋
You dont want to delete those two they are part of you PC's workings.
2007-03-17 02:32:31 · answer #6 · answered by Anonymous · 0⤊ 0⤋
thought AVG wasn't free anymore
2007-03-16 03:10:16 · answer #7 · answered by Barny 2 · 0⤊ 1⤋
run an online scan bitdefender or trendmicro
2007-03-16 02:58:37 · answer #8 · answered by Anonymous · 0⤊ 0⤋
If they are indeed in the so-called "Windows32" folder and not "Windows\System32," then they are bad...get rid of them.
2007-03-16 02:58:26 · answer #9 · answered by Yoi_55 7 · 0⤊ 2⤋
http://www.processlibrary.com/directory?files=shell32.dll
http://www.processlibrary.com/directory?files=ntoskrnl.exe
2007-03-16 03:01:07 · answer #10 · answered by Linds 7 · 0⤊ 0⤋