I bought a new computer and it doesnt work.?

Question

I bought a pentium computer and it kept freezing when i started it. I got another one which is AMD Athlon but its doing the same thing. It starts and then about 5 mins later it will freeze. I turn it off and back on and it works fine. Sometimes whilst loading it will freeze again but if i turn it off and back on then it works fine. The software on the comp and everything connected work fine with no problems. The power supply works fine too. I have no idea what the problem is or how to determine it. Any help will do as its a problem i need fixing for my business. PLEASE HELP ME!!!

The computer has 1gb of ram and it opens with a bout 6 programs at the start but its done it ever since opening one. The computer is up to standards and has great ram, hard drive and grpahics card and all drivers are new etc. Its plugged into the wall and gets direct power. there is a switch at the back that will change it from 230 to sumthin else but not sure wat the other number is. I have spoken to techs and they dont know. it works at other places but not here so it is something here that it is happening too and its not too hot either.

also the system is an AMD Athlon dual core 3800+ and the old one that did the same was a pentium 4 3.2ghz. It only happens here though. Please help me cos my old computer ran fine with no problems before i decided to get a new one.

Answer 1

Contact the supplier (where you bought it) about the problem and ask what they want to do about replacing it.
If you don't get satisfaction there, contact the maker of the computer informing them of the model, serial no. and the seller of their computer along with all the problems.

Answer 2

I can think of a few possibilities that may be creating havoc for you. First, do you have enough RAM to run the operating system and certain applications? If you're low on RAM, the flow of data may be bottlenecking, thus causing the system to hang.

Next, is the processor capable of handling the load? You mentioned you had a pentium, and an Athlon, but you didn't give specifics. Are the requirements for the operating system and/or software packages greater than what you system can provide? This will also cause a computer to lock up.

During start up, how many applications do you have popping up when you first fire up the computer? I'm assuming an Windows based environment, and if it is, do you have a lot of applications coming on when you start? Drivers could be hogging all your resources at the critical start up phase, this could also cause a lock up.

Finally, how's the power in your area? Do you have the computer plugged directly into an electrical socket, or do you have it plugged into a battery backup device that also helps condition the power? Though not as common, spikes and surges on the power line can cause lockups, though these often times will do damage to hardware as well, depending upon the severity.

Hope these help. If not, you may want to have a computer tech look at your system.

EDIT: Based on your additional information, it sounds like your systems aren't underpowered, though six programs opening at once does sound like a bit much. However, if it works fine elsewhere, but not at your home, then evidentially there is some physical factor at your location that is interfering with proper operation.

In this case, I would first suspect that it is the power coming in, since you're plugging directly into the wall. A battery backup that could condition power shouldn’t cost you too much money, a good one is easily under $100 in the US.

The next thing that I’d suspect is if there is some sort of high frequency signal that is localized to your area. Such signals could interfere with your computer’s operation, as circuit paths on the motherboard would act as an antenna, and thus convert radio frequency into small currents of power. As computers become faster, they become more susceptible to such types of current, as the differences between binary 1’s and 0’s becomes ever smaller. Hence, if you have a ham radio in your neighborhood, radar, local radio or television station, cell tower or so forth, it may cause interference with your equipment.

Otherwise, I’m not sure what to tell you, as that is a strange problem that you’re experiencing.

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Answer 4

Enter CMOS setup. When the computer starts, there will be a message to press del to enter setup. Press delete then. Search for load default cmos/bios setup then press it. Don't forget to save and exit.

Hope this solve your problem.