Talk Talk Vs Home call????

Question

I am with Home call and found I was on the old package, therefore paying extra every month, So I have decided to move to Talk Talk.

Is there service better now? Homecall telling me about them being on watch dog tring to put me off.

Any one with Talk Talk that can help?

Thanks.

Answer 1

Try this site as it may answer any questions you might have.

http://www.mike10613.talktalk.net/talkta...

I'm with Talktalk and have no problem at all (6.8 meg download), but then I only live a mile or so away from the digital exchange.

Answer 2

There have been negative comments about TT / CPW for over a year (mainly about them making internet slower for some types of use like sharing files).

Depends on whether you are mostly concerned about the voice calls or internet service. You might want to read the discussion boards (and compare ISPs for user satisfaction and speed) at Think Broadband before switching, also see the ratings at DSLzone.

I didn't go for a combined package / 'free' broadband because there have been comments about weeks to connect sometimes (if you're not paying for it, it's a 'bonus' and you are stuck because TalkTalk are not breaking any contract or charging for something they don't supply - as TalkTalk *are* supplying the voice calls service they *promise*, and the internet is a 'bonus', when available).

Sorry if that sounds too negative, but I've been following them on Think Broadband and Usenet newsgroup called uk.telecom.broadband - search for TalkTalk ADSL on google groups - http://groups.google.com/

I cannot comment as a user of TalkTalk internet, but hope the links will help you with other sources to find coments from those happy or unhappy with that ISP and others.

I'm using another ISP, shown near the bottom on the ratings at DSLzone, but have worked fine for me since I switched in May last year - in case anyone wonders, I use Eclipse.

Answer 3

I've been with TalkTalk since last August (broadband, line rental and phone calls) The prices are very competitive - I pay between £28 and £40 a month depending on the price of my calls which i'm relatively happy with, HOWEVER the quality of the customer service is not up to scratch. This is only my experience of them, i'm sure there are others who would disagree. If they can get their customer service section sorted out, they would be great. ( i'm on TalkTalk 3 international which gives free calls to many countries overseas between 6pm and 6am)

Answer 4

i am with talk talk, n pay £20/month with line rental, free calls anytime to 01/02 numbers in uk, and broadband which is 2.3 meg. when they promised me 8 megs, customer service is not so good also i did not receive my 2000 necter points which they owe me,