my norton antivirus button is gone & when i try to install again, i am told i have to remove it. i cant find i

Question

ok. i had norton antivirus. the button dissappeared. when i tried to re-install, i got a message that I already had it and to delete it. I went into ad/remove and deleted it. I still cannot re-install it nor any other antivirus, i am told i have to remove norton!! I cannot find it to remove it! I have comcast Mcafee and cannot install the free antivirus as i get a message to remove norton! Help.

Answer 1

Besides being a resource hog, that's the 2nd reason it sucks, you cant even remove the darn thing. (like a virus itself)

Answer 2

Hi,

Nothing to worry here. It's due to norton files still persist in registries & drives. Open search option->Type norton*.* ->It list's all files & folders persisted in a perticular drive in which you installed it.->Select all files & folders->delete.

While deleting, you cant delete some files, bcoz of interlinking between files. So select few few files & repeat the process until you delete all.

This process is after removing the Norton from Add/Remove program from control panel.

Still if you cant install, try out these links:

http://mypchelp.blogspot.com/2007/03/norton-removal-tool-from-symantec.html

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Now you can reinstall the fresh one.

Answer 3

Click on control panel. Click on add or remove programs. Look for Norton, and uninstall. Norton is notoriously difficult to remove, so it may take more than one try.

Answer 4

download and run norton removal free tool from symantec

Answer 5

Go here and use the removel tool.
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039