why does it keep saying when i go to buy a ringback tone on verizon wireless's website that my purchase failed! it does this over and over again!! how can i solve it?
2007-03-15 15:35:24 · 4 answers · asked by Anonymous in Consumer Electronics ➔ Cell Phones & Plans
You may be out of the national network...You can go to www.getitnow.com/rbt on your computer register your phone and you can preview and download ringback tones, ringtones, games, etc from the computer to your phone if you try that and it doesnt work call customer serivce 1-800-922-0204 the trick is at the first menu when it asks you to enter your 10 digit mobile number enter it and as soon as she starts talking agian press 0 it automaitcaly sends you to someone...i work there thats how i know...i hope this helps
2007-03-16 05:34:25 · answer #1 · answered by annamaria9521 2 · 1⤊ 0⤋
Yeah, just give them a call. That's what I do when I have problems. If you don't have their number, just search it on yahoo, check the phone book, or call that number for information.
-Amos
2007-03-15 22:44:12 · answer #2 · answered by Amos E 3 · 0⤊ 0⤋
you should call or try purchasing the pack directly from the phone. i have purchased all of my ringtones using the phone itself, never the website.
2007-03-15 22:50:37 · answer #3 · answered by Madame Butterfly 2 · 0⤊ 0⤋
call verizon
2007-03-15 22:40:20 · answer #4 · answered by spicynut 4 · 0⤊ 0⤋