Analyze the sources of power that Caruso has available to her to influence the decorators. What advice can you give her to either increase her power base or use her existing power more effectively?
2. Given what you have learned in this chapter (for example, from the behavior model and path-goal theory), does Caruso seem to be performing appropriate leader behaviors in this situation? What advice can you give her about the kinds of behaviors she should perform?
3. What steps would you advise Caruso to take to increase the decorators' motivation to deliver high-quality customer service?
4. Would you advise Caruso to try to engage in transormational leadership in this siuation? If not, why not? If so, what steps would you advise her to take?
2007-03-15
14:27:27
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2 answers
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asked by
Anonymous
in
Social Science
➔ Psychology