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Recently my laptop DVD drive stopped working (not visible in My Computer, but visible in Device Manager with yellow exclamation point and error code 37) . I called Gateway, they told me I needed to send my PC in. Geeksquad at Bestbuy examined and tested my PC and said the same thing. I didn't want to give it up for 2 weeks. Looking on line I found the solution of deleting upper and lower filters i Registry with Regedit. I followed this procedure and now it works fine.

First, what are the upper and lower filters. Second, why did they get set badly. Third why are Gateway and GeekSquad unable to solve a problem that I can solve?

2007-03-15 02:21:59 · 2 answers · asked by John T 2 in Computers & Internet Hardware Laptops & Notebooks

2 answers

I suppose that they may not have had access to change this without a special manufatcurer code, or didnt want to break the warrranty. Dirty disks may get it bad i suppose, sorry to be of no more help.

2007-03-15 12:09:49 · answer #1 · answered by Alex S 2 · 0 0

hi. I even have discovered that backing up iTunes songs using a DVD burner is plenty greater suitable appropriate. The DRM isn't used up so a super way as i'm waiting to tell. Burning to CD *does* use a lot of CDs and consumes the DRM decrease.

2016-12-18 14:14:56 · answer #2 · answered by spadafora 4 · 0 0

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