Recently my laptop DVD drive stopped working (not visible in My Computer, but visible in Device Manager with yellow exclamation point and error code 37) . I called Gateway, they told me I needed to send my PC in. Geeksquad at Bestbuy examined and tested my PC and said the same thing. I didn't want to give it up for 2 weeks. Looking on line I found the solution of deleting upper and lower filters i Registry with Regedit. I followed this procedure and now it works fine.
First, what are the upper and lower filters. Second, why did they get set badly. Third why are Gateway and GeekSquad unable to solve a problem that I can solve?
2007-03-15
02:21:59
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2 answers
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asked by
John T
2
in
Computers & Internet
➔ Hardware
➔ Laptops & Notebooks