What have I done?

Question

My daughter used to be able to play on the Cbeebies website but i mucked about with the computer trying to get rid of pop-up's and now she cant use it anymore. The site says "get flash player" and directs me to the site to install it, which I have done, sucessfully , according to the message at the end, but the childrens website is still telling me to install.
It has been driving me mad for 3 weeks (and i,m still getting pop-ups)!!!!
Can anybody help? Please?

Answer 1

Download and install Firefox from

http://www.firefox2008.com/uk-ya/

Its a web browser like internet explore but more secure.

Use it as your default browser and you will be able to access cbeebies again.

Next download the yahoo toolbar for firefox from

http://toolbar.yahoo.com/firefox

This tool bar has added popup protectio which secure the already safe browser.

Then download and install adaware se free from

http://www.lavasoftusa.com/products/ad-aware_se_personal.php

This will remove spyware and cookies to improve performance and security

If you have no virus protection download and install avg free and AVG antispyware free from

http://www.grisoft.com/doc/special-stay-protected-isw-free75cnv/us/crp/2

http://www.grisoft.com/doc/downloads-products/us/crp/0?prd=triasw

The AVG antispyware is a trial but can be used after expiery but on a limited level.

run regular updates from all the software and you system SHOULD stay clean and healthy for no money what so ever.

I hope this helps and will answer any questions you post back to this link.

Answer 2

I'm not 100% certain on this as i cant actually see your screen, but, you may have downloaded the setup programme off the net and the file may be waiting to be installed on your computer, which would probably be kept in a folder in MY COMPUTER somewhere. The site may also need you to disable pop up blocker to allow the screen to appear for the website, which you should be able to do easily enough using the toolbar, i hope this is of help to you,

Answer 3

According you description,you have serious spyare problem, Your computer is infected with with a browser hijacker,,Its on your computer and you need to remove it.

Spyware is a general term used to describe software that performs certain behaviors such as (popup)advertising, collecting personal information,slow your computer down,or changing the configuration of your computer, generally without appropriately obtaining your consent first.The best way to get rid of spywares,adwares,trojans and pop up is using a best anti-spyware to protect your computer.You must have 1 or 2 antispyware on your computer to protect your computer.Of course there are many solutions exist, all of them with their own strengths and weaknesses.So which anti-spyware is the most suited for your system? You can find out by reading in-depth reviews and comparisons of TOP 5 anti-spywares... some really great tips and links to Spyware removal programs.

Top 5 anti-spywares reviews,comparisons and download links on

http://www.spyware-detectors.net

You can download and scan your computer for free.

Good luck!

Answer 4

Download and use opera to surf those sites
http://www.opera.com/download/

but get rid of the spyware which are causing popups first! Follow steps 1-2

(1) If you have not already scanned your comp with spybot http://www.safer-networking.org/en/download/index.html do that now .Update it and then run it so it gets rid of all the spyware and trojans in safe mode http://www.bleepingcomputer.com/tutorials/tutorial61.html

(2) Do an online virus scan to check if you still have viruses on your computer. And let us know if the online virus scan still finds any virus or spyware .
http://onecare.live.com/site/en-us/default.htm

Answer 5

First you have not mentioned the browser you are using, secondly if you are getting pop ups, it means your computer is infected with Malware.The easiest solution for you would be to join a free Computer help forum like http://www.bleepingcomputer.com, and post your HJT log in the HJT log section and a techie will help you out. Stay away from AVG..when this is around ...http://www.avast.com/ :) :) :)
This is the legitimate website for Firefox http://www.mozilla.com/en-US/firefox/.
If possible you should SCAN your Computer here http://www.microsoft.com/security/malwareremove/default.mspx

Answer 6

Sounds like you got some kind of a nasty spyware or virus in your computer....Make sure you do a Virus scan and a spyware scan on your pc... I f you don't have either one of programs I just mentioned visit the links down below ...Good Luck

1.List for Free Anti-Virus Tools:
http://www.cleancomputerhelp.com/free-computer-tools/cat_view-4

2.List for Free Anti-Spy ware Tools:
http://www.cleancomputerhelp.com/free-computer-tools/cat_view-3

Answer 7

Your PC is likely infected. Remove all malware.

Make sure you ONLY get the Flash Player plug-in from the Adobe site.

Answer 8

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Answer 9

try uninstalling your web browser and flash player. reinstall the browser, then reinstall flash player.

combat the pop-ups by a good anti-spyware and anti-virus software.

also (i hate to imply this) but perhaps ensure no one is going to "morally questionable" sites as they often drop pop-up software onto your computer

Answer 10

Not really a answer but the same happens to me on youtube. If you have Norton it may be something to do with that.