so i removed the old sump pump under the basement floor,which stopped working.?

Question

the new one never shuts off, when i checked, the pipe coming from the pump was hot, so i shut it off. should i return the pump for another one, or is there something i should do. there's very little water. after it being off all night, when turned back on, it's on for maybe 6 or 7 seconds, then off,then 1 minute, back on, and so forth.

come to find out, this pump comes on every 2 1/2 minutes for 5 seconds to feel for water, if it's there it pumps. this pump is from hell. it's on all the time to check if it needs to be on. i'm in the process of finding better pump, that only comes on when needed. thanks so much for the input, checked all that you've pointed out. your all so helpful and smart. all the answeres were best.

Answer 1

Float Switch Is Sticking Or Check Valve Not Operating Correctly.

Answer 2

Usually this is just a matter of the switch mechanism getting hung up on something. I wouldn't suspect a defective pump just yet.

The two types of switches I've encountered are:
- Float with vertical rod. I like these because they are close to the pump and work well in small diamter locations. Less likely to get caught on something.


- This has a float on a cord. It usually sticks out horizontally. You must make sure the power cord, output hose/pipe doen't get in the way. Also, can't be able to touch the sides of the pit.

With either one you will need to adjust when it triggers for your situation. The manual should describe how to do this.

Also, if it is a small pit and you don't have a check valve, the water that is last in the line during the pump cycle will often run back down into the pit (or if debris prevents the valve from closing). This will make your pump cycle quickly without accomplishing anything.

Answer 3

It is supposed to have a floating control switch which turns it off when the sump level drops. It sounds like that is not adjusted properly. If it looks dry and the pump is still running adjust the length of its sliding rod or whatever mechanism it has until the pump stops. It should not turn on until the level has risen quite a bit in sump (halfway maybe) and should shut off near the bottom.

Answer 4

first of all does the new sump pump have a float? if it does you may need to adjust the float for certain water level. since you said there is very little water and after you shut it off it worked fine? sometimes it takes readjustment or shakedown (first time use) to get a piece of equipment accustomed to new surroundings.

Answer 5

The action of the ball float is trapped. Make sure that ball float has plenty of room to run up and down and trigger the start stop switch. Set it accordingly by slipping that rubber gromet up and down to suit.