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If i move my home address, can i move my Virgin BB account to the new address without voiding the 12 month contract?

2007-03-14 23:02:36 · 8 answers · asked by Chrisie 1 in Computers & Internet Internet

8 answers

you wold be better off calling them to find out, dont you think?

2007-03-14 23:05:29 · answer #1 · answered by Anonymous · 0 0

Hi.
Don't take my word for it, you'd be better calling Virgin, but as far as I know, it's fine.
As long as you are in a Virgin Broadband area at your new address, they should switch everything over for you and carry the remainder of your contract over to your new address.

2007-03-15 02:40:36 · answer #2 · answered by LYNN M 1 · 0 0

Go to the virgin web, from there you can send them an email (trust me i was on the phone for 20 minutes this morning could get through) and they will call you back. Just leave your details and a contact number.

2007-03-14 23:12:40 · answer #3 · answered by bambola1uk 2 · 0 0

Yes, if they have the wires under the ground at your new address, call them to find out.

2007-03-14 23:33:57 · answer #4 · answered by Toria 3 · 0 0

I would have thought as long as you stay in their service area you should be OK.

Good luck phoning them and getting them to install at your new address.

2007-03-14 23:14:48 · answer #5 · answered by Mark J 5 · 0 0

YES, dear, - DEFINITELY! Just ring Customer Services, - 150, if you have a "VIRGIN", (formerly, "NTL"), line, - and, their representatives will TELL you, EXACTLY, how to go about it!

2007-03-14 23:23:01 · answer #6 · answered by Spike 6 · 0 0

If you can't phone them then check their website. Pretty sure you can though

2007-03-14 23:08:06 · answer #7 · answered by BenignSource 4 · 0 0

Hi there

Yes, you should be able to o. I don;t see why not.

Scott

2007-03-17 07:20:29 · answer #8 · answered by scott.radley 4 · 0 0

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