As a member of the registration-set up team in the mortgage company, we received about 50+ loan files. All have to be disclosed the same day by 7 pm. The task is to process each file, retrieve data from the computer, complete the compliance checklist, and check flood and insurance policies. On the mid of these tasks, I may encounter compliance issues that need to be addressed, such as missing appraisals or flood insurance. I call account managers for action and notify them of the errors or request missing documents. If the errors haven’t been resolved before 2 pm we place the file on hold to be disclosed the next business day.
I initiated employee to employee recognition. I wrote a letter to my supervisor to recognize my co-worker’s performance, cooperation, willingness to train and answer other employee’s questions. While no one asks me to write such letter, I thought it a good idea to bring some encouragement and show us as one team
2007-03-14
18:53:14
·
3 answers
·
asked by
400blows
2
in
Business & Finance
➔ Careers & Employment