Ok i have did all the power cycling and reinstalling the drivers so on and so forth. There isnt an outage in my area. What i do not understand is that when i hook it up to my laptop with VISTA it works fine. The modem came with no software to install. I am so lost at this point, where i live everyone is saying that if you dont have wireless that you dont have internet. I am not too far away i have a amp which comcast installed. I just dont understand why it want connect to a new pc (desktop) with XP but it will with a laptop with VISTA?
2007-03-14 13:07:52 · 3 answers · asked by cree4u2000 3 in Computers & Internet ➔ Computer Networking
The problem may be that your cablemodem is stuck expecting the MAC address of your laptop. To get it "unstuck", you may have to turn off the cablemodem for as long as 5 minutes to allow it to "forget". Then power off the desktop, hook it to the cablemodem, plug-in the cablemodem after the 5 minute wait and let all the lights come on. After all the lights have come on on the modem, then turn-on the desktop.
This will make it so that your cablemodem is now "stuck" on the MAC address of your desktop computer. In order to use the laptop again, you'll have to go through the same power-off for 5 minutes sequence again, but this time with the laptop.
To get around having to power off your cablemodem for 5 minutes every time you want to switch computers, you can buy a cable/dsl router which will let you share the internet connection continuously without having to turn anything off and on.
Good Luck,
Annorax64
2007-03-14 13:17:52 · answer #1 · answered by Anonymous · 1⤊ 0⤋
does the tower have a wireless receiver either pci or usb ? if so are the drivers installed . if they are it's probably a winsock issue
do a google for windows xp winsock fix , download it and run it , it has been known to fix countless connection issues
2007-03-14 14:46:54 · answer #2 · answered by Anonymous · 0⤊ 0⤋
CAll 1800 comcast it works the best
2007-03-14 13:15:23 · answer #3 · answered by jimminkj 1 · 0⤊ 1⤋