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I uninstalled my printer because it has been messing evrytime I turn it on.Now I'm trying ti reinstall it and it gets to 29% and says an error has occured.Ihave my antivirus disabled and all other programs closed and my screensaver turned off.Why won't it reinstall?

2007-03-13 09:24:06 · 1 answers · asked by rosee13@sbcglobal.net 1 in Computers & Internet Hardware Printers

1 answers

I can suggest a couple of things

1: SOME printers require that the printer be either TURNED OFF or even UNPLUGGED BEFORE you install the drivers.

2: Go to your Printer's manufacturer's website and download the latest drivers for it.

3: READ the Install directions Carefully for any procedure it may require.

4: Also, be SURE to UNinstall any drivers\software for your printer then SHUTDOWN, wait a couple minutes and restart.
Then install the new drivers as instructed

2007-03-13 09:29:56 · answer #1 · answered by mrresearchman 6 · 0 0

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