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Due to my husband being involved in an armed raid at his place of work, he has been off work for almost 6 months,we are now on income support. I applied for a rent rebate in January but the council failed to mention that the system would not be working for a month whilst they updated it, I complained that they had delibertley failed to notify me of this. The system was supposed to be up and running as of last Monday, apparently it only worked for half an hour ans since then has failed to function. My rent is due again this Friday but they have no idea when this will be resolved. I paid my rent in full last month which left me so broke I had to apply for a Crisis Loan. All I get when I call is that they have no idea when things will be working proberly. I am starting to wonder if this is deliberate due to it being the end of the financial year and I am so frustrated that this is putting unessecary strain on myself and my family but they just don't give a fig.

2007-03-12 20:14:10 · 3 answers · asked by Anonymous in Business & Finance Renting & Real Estate

3 answers

Complain to the local government ombudsman.

2007-03-12 22:12:57 · answer #1 · answered by OriginalBubble 6 · 1 0

Hi

A few things you can try to sort things out. Have you applied for housing benefit? If not apply today, you may be able to get it backdated due to your husbands sick leave. If not you can start getting your rent paid from now. Also, apply for a community care grant, forms are available from the job centre. If you get turned down for the CCG then appeal and appeal and appeal then eventually you will get some money. If your husband is on income support as opposed to JSA or incapacity there are more benefits he will be entitled to. Speak to somebody at the job centre to find out more. Good luck with your problems, get your housing benefit claim in first though!!!!

Best Wishes

Dean

2007-03-12 22:14:09 · answer #2 · answered by Dark Prince 4 · 0 0

go to the citizens advice buerau

2007-03-12 20:18:18 · answer #3 · answered by Anonymous · 0 0

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