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I have a windows XP Computer. Whatever I put in the CD drive, it will say "Please insert a disk into drive E:." The CD is Brand New, what should I do?

2007-03-12 15:21:58 · 11 answers · asked by Brian 4 in Computers & Internet Hardware Other - Hardware

I checked all the settings, tried UMAX, cleaned out everything...

2007-03-12 16:23:44 · update #1

there is power and everything is set properly, the CD and the drive are clean...

2007-03-12 16:25:54 · update #2

11 answers

if the cd is brand new you should have a disk to install it.
go to my computer and see if you see a cd drive listed drive E or D. if so in the control panel go to system info
then device manager and see if its listed there or has a problem.
email me if you need help

2007-03-20 15:01:18 · answer #1 · answered by pkrp5 5 · 0 0

There might be a problem with the drive installation. Unplug your computer from everything and open the side( If you don't know how to do this then don't do it) and take out the drive. Check the jumpers (a little chip on two prongs) and make sure that if you have another drive that the jumpers match. Also, try to get a cleaner and clean the lens. Hope this works.

2007-03-12 15:41:26 · answer #2 · answered by Jared K. 2 · 0 1

who installed it? If you did you messed up. unpllug the pc and take a look to make sure the jumper is set properly. If you have two cdroms, one needs to be the master and the other needs to be the slave. You should use the master/slave settings to avoid problems with identification. Make sure you have the power plugged in to the cd rom also. Double check the ribbon and make sure it is plugged into the mobo/cdrom/s correctly. Replace the cdrom with another new one of better brand. Good luck ....pcr

2007-03-12 16:13:46 · answer #3 · answered by Primary Computer Repair 2 · 0 0

Could be that the drive has a dirty laser lens. There are various products available at Walgreen's, Walmart, etc. that will clean the lens - start there first. It says "drive E" is there another optical drive on the computer and did you check it with your CD?
Beyond that - the drive might need replaced.

2007-03-12 15:27:36 · answer #4 · answered by sosguy 7 · 0 1

try booting off the cd using a windows xp disk. turn on pc with windows xp disk in drive. if that doesnt work the cdrom is broken

2007-03-20 08:00:52 · answer #5 · answered by Excon X 2 · 0 0

It's frustrating but I know what you mean. I get the same thing. I don't really know
what to tell you other than to insert the CD into drive E and see what happens.
Good luck. Computers can be such a pain can't they.

2007-03-17 21:08:21 · answer #6 · answered by Garnet 6 · 0 0

in spite of if it is not recognizing the cd than attempt yet another one. If that would not paintings pass on your gadget supervisor and delete the cd tension icon and then pass to the cd/dvd burners internet site (dell, gateway, hp, and so on) type interior the type quantity and then re-get carry of the drivers for this gadget. make sure your anti virus is off additionally it could instant you to reset your laptop for the changes to happen. If this doesnt paintings than your cd/dvd burner is broken and that i could deliver it back in spite of if it continues to be under guarantee.

2016-12-14 17:35:11 · answer #7 · answered by parenti 4 · 0 0

Try contacting your vendor and ask for the warranty or visit the brand's website for known similar issues about your problem.

2007-03-17 21:07:07 · answer #8 · answered by MS 2 · 0 0

there are many things it could be. Is it enabled? hit start; hit control panel; hit computer management; hit device manager; hit the cd-rom drive; see if the drive is enabled.

2007-03-12 15:33:25 · answer #9 · answered by jason m 4 · 1 0

yea i think it's connected wrong as well

2007-03-12 15:24:34 · answer #10 · answered by Anonymous · 1 0

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