Hi, we have our laptop SONY VAIO PCG-FR315S for 3 years, constantly having problems with it. The best solution we find is to reinstall system from recovery disc. After the last reinstallation and updating with service pack 2 we can't use any hardware via usb (apart from mouse). The computer detects the hardware but can't run with it; updating drivers doesn't help; device manager still shows yellow exlamation mark. Could you help us? We don't want to reinstall system again to get drivers work properly.
2007-03-12 11:03:11 · 2 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
Before you reinstall the OS, make sure your hardware is on Microsoft's Hardware Compatibility List (available at their website, http://www.microsoft.com). If it says it's compatible, try re-installing drivers again, then reinstall the OS if it still doesn't work. Also, when in Device Manager, and you are viewing the yellow exclamation point, open up the properties of the device and see what troubleshooting suggests.
2007-03-12 11:11:38 · answer #1 · answered by Big Q 5 · 0⤊ 0⤋
Don't panic.When connecting ur USB device,install the CD first.The driver must be in the CD for that device too.Install it through add new hardware in control panel and restart the laptop.
2007-03-12 19:50:11 · answer #2 · answered by ? 3 · 0⤊ 0⤋