Boots the chemist sold me 3 months out of date condoms from their 'bargain bin'. What rights do i have??

Question

I thought i was getting a bargain, fifteen quid condoms for one pounds fifty, we'd used 8 out of ten of them then i noticed they were 3 months out of date. My girlfriend is REALLY stressed about it as kids are a LONG LONG way away!!!

what are my rights???

surely out of date contraception is just about the worst out of date product you can buy!!!

Boots must have known or else they wouldn't have been on the 'bargain' table!!!

what do people suggest i should do about it???

I don't want to sound like a money grabber but i think mine and my girlfriends emotional distress caused by Boots is worth a financial settlement???

thanks in advance folks!!!

Answer 1

Complain to them using the following.

* by telephoning Boots Customer Care on 0845 0708090
* by writing with your complaint to:

Boots Customer Care,
P O Box 5300,
Nottingham,
NG90 1AA

* by complaining by e-mail to [e-mail]

Answer 2

I'm afraid it is unlikely that you would receive a financial settlement from this. It's very difficult to prove emotional stress in court without a strong psychological report and I doubt your GP would refer you to one for this. Also, within a few weeks you can take a pregnancy test and put your mind at rest-Boots may even supply this free of charge (but check the date on it!).

Unfortunately, even if your girlfriend did fall pregnant, you would have a very tough time proving that it was due to the condoms (even if it was!) and even then, because no condoms are 100% reliable you probably couldn't claim anyway. If none of them had noticeably burst after intercourse, chances are you will be ok.

If I were you I would keep the left over condoms, the box and the receipt and take them to trading standards (this stops Boots just giving a refund and then destroying the evidence). This is most likely an illegal act that Boots have commit (especialy for the dangers that out of date condoms can cause!) and it is possible that they would be fined by trading standards. However, I doubt you will see a penny of it-but good luck for getting it sorted.

Answer 3

Well! A bargain in Boots.
You spotted a good deal, did you not?
With deals comes a question in my mind, is it 'fit for purpose'?
From what you say, there doesn't appear to have been a mishap so call back at Boots and get a True Blue test kit, if you have any doubt, pay the proper price, check the expiry date and trust the answer is what you want.

Answer 4

Boots is useless and they don't care.
I left my card in the machine once. you know, the one where you get points for your shopping. I realized 5 minutes later and rang the number that the cashier gave me to cancel the card. I had saved my points and there was £14.00 on the card. They said it would be cancelled immediately and a new card would be sent out.
A new card came three weeks later. No points on the new card though. They told me there was no record of the cancellation phone call. They were totally evasive and eventually i was put through to a rather analy aretentive manager. I told her to stick the card where the sun don't shine in the end and haven't been in their shop since.

You should have looked at the best before date. They count on the ignorance and gullibleness of the likes of you to get rid of their out-of-date overpriced stock. It's a bargain for a reason!

Answer 5

Whilst I sympathise with your stress, I think you should have checked them out - or anything else you find in a 'bargain' basket - and ask why they are being sold cheap.
Because the date was on the pack, then I doubt if you have any standing in law.
But the date is the 'best before' date, which does not mean that they no longer serve their purpose after that date.
Hope that puts your minds at rest at least....

Answer 6

There is a reason why things are in a bargin bin..its the same thing with supermarkets when things have money off it usually means the sell by date is looming. Therefore part of the responsibility is yours. Why be a cheapskate on something as important as condoms? I doubt you would reach any kind of settlement with boots.

Answer 7

Penny stocks are loosely categorized companies with share prices of below $5 and with market caps of under $200 million. They are sometimes referred to as "the slot machines of the equity market" because of the money involved. There may be a good place for penny stocks in the portfolio of an experienced, advanced investor, however, if you follow this guide you will learn the most efficient strategies https://tr.im/fb19f

Answer 8

No, you have no claim. You could write to Boots, returning the unused condoms, and ask for a refund of what you spent.

The sell by date is advisory; it doesn't mean the product won't work. And in any case, in a product liability case, you'd have to show actual harm - in this case, you'd have to prove that your girlfriend got pregnant, AND that it was a result of a failure in the condom, not that you had forgotten to use one, or that you had used it incorrectly. (It's almost impossible to prove these things in court).

A bargain is worth what you pay for it - or in law "Caveat Emptor" - let the buyer beware!

Answer 9

The fact that they are three months out of date does not render them ineffective. You had every opportunity to examine your purchase and the fact that it was reduced should have put you on the alert. All that business about emotional distress will get you nowhere in this little matter!

Answer 10

Should'nt be so tight! and shouldnt just reply on condoms for birth control alone!

Do you have the receipt? Thats a place to start, you'd have to prove you bought them before the expiry date to begin with and not that you had them in the drawer so long because you were still waiting to get lucky!

Answer 11

I dont suffer fools, you clearly knew there was a fault. Why else would they be in the Clearance bin? You have no claim and you are currently being laughed at by thousands of people. sorry but its the truth!