I bank with PC Financial and deposited at total of $260.00 cash into my account at a CIBC ATM Banking Machine in Cambridge Ontario. My statement now reads I only deposited $160.00. $100.00 of my money has been stolen.
My first step: I have notified PC Financial and advised them of the discrepancy (theft). They have advised me they will investigate. It will take 5 business days for the resullts. 5 business days have now elapsed and I'm ready to move on to step two. $100.00 is still missing from my account.
Can anyone advise what course of action I can take to escalate this matter if I am not satsified with the results of the investigation ? (meaning they have not acknowledged their fault and my money is not put back into my account).
Also
Can anyone advise just what are the chances of me getting my money put back into my account without a fight?
I'm prepared to fight this and get my money back!!!! $100 is $100!
2007-03-11 14:27:05 · 4 answers · asked by Tell me I want to know 1 in Business & Finance ➔ Personal Finance
I have the deposit receipt of the transaction. I am without any question, most absolutely sure I deposited and entered the correct amount.
2007-03-11 14:52:14 · update #1
It takes about 2 weeks for a deposit error to be corrected. If you use another banks atm not your own bank it could take up to 6 weeks. All banks do audit every Friday or Monday. Then they will investigate discrepancies and do adjustments. That what banks do here in the U.S.
It may not be hard posted yet. This may take a little longer and it will be adjusted when the actual deposit comes through.
2007-03-12 13:03:02 · answer #1 · answered by Anonymous · 0⤊ 0⤋
Unfortunately the ATM machine only knows what amount you punched into the machine so the fact that the deposit slip says $260 isn't going to help.
Look at it this way. If you deposited $260 but punched in $2600, your deposit slip would say $2600 and would be wrong.
Putting cash into an ATM is a really bad idea because you have no proof that there was really that amount in the deposit envelope. I will tell you though, I found out with my own bank that when they open those deposit envelopes, they have clerks sitting in a room with video cameras and if there is a discrepancy between the amount in the envelope and the amount your put on the deposit slip, supposedly they can go back and review the tapes. Ask them if their transactions are on video tape. I don't know if all banks do that. I was told that mine did.
I would call the bank tomorrow and ask them what the result of their investigation was.
Good luck. Hopefully they've found the error and you'll get your money back.
2007-03-11 15:13:45 · answer #2 · answered by Faye H 6 · 0⤊ 0⤋
missing cash cibc atm deposit money
2016-02-01 04:57:53 · answer #3 · answered by Agretha 4 · 0⤊ 0⤋
do you have the ATM recipet thats shows you deposting
the $260.00? -could be possible when you enter in the amount of the deposit -you enter in 100 instead of 200?
techinally its not recommended to depost cash into a ATM
in teh first place as you have no proof you had the money in the first place
2007-03-11 14:44:31 · answer #4 · answered by mobilemark 7 · 0⤊ 0⤋
Cibc Cambridge Ontario
2016-12-16 20:38:09 · answer #5 · answered by ? 4 · 0⤊ 0⤋