does anyone know about winferno security, can i trust them?

Question

I am not able to download attachtments since i bought winferno and it has asked me to uncheck "Hide protected operating system files" and to check "Show hidden files and folders", but my computer gives me a warning, can anyone help please?

Answer 1

Exposing hidden files and folders is a necessary step in getting proper scanning and removal of malware. Most of todays Trojans and other infections hide in these files and folders because they are not scanned in the Normal or Safe Mode alone.

Open the hidden files and folders for the scan and then close them once the scan is complete. Do not leave the accessable all of the time.

TEMPORARILY SHOW HIDDEN FILES AND FOLDERS.

1. Click Start, and then click Control Panel.

2. Click Appearance and Themes, and then click Folder Options.

3. On the View tab, under Hidden files and folders, click "Show hidden files and folders", and clear(uncheck) the "Hide protected operating system files" check box.

IMPORTANT: Files are hidden by Windows for a very good reason. It is not wise to experiment with these files. Unfortunately, to successfully remove modern spyware we must turn this protection off temporarily. Please turn the protection back on when you have finished cleaning your system.