I was laid off from work and was unable to make payments on an account. Although I found a part time job, I was hired and expecting to start a full time job in two months. The debt collector (Lisa) called me on my part time job and I explained to her that I will make payments as soon as I start working full time; she became angry, cursed at me and hung up on me. Lisa then started calling my boss twice a day. My boss told her not to call there again because it was a personal matter. So Lisa, then started calling and harassing my co-workers. Everyone in my office is tired of this debt collector, Lisa, calling, using abusive language and harrassing our entire office. This debt collector, Lisa, seems to be turning this matter into a personal vendetta. Her name is Lisa Wenzel of Pioneer Credit Recovery 1-866-746-4853. How do you stop people like this and who do you report this type of behavior to? Has anyone ever had her call and behave in an unprofessional manner ?
2007-03-11 08:03:26 · 5 answers · asked by Bambi 1 in Business & Finance ➔ Personal Finance
If you have proof of what she is doing,
1st - Call her place of employment, ask for a supervisor or manager, tell them the problem.
2nd, if that doesn't work, call your attorney generals office, and make a complaint there.
2007-03-11 08:13:08 · answer #1 · answered by spiritwalker 6 · 1⤊ 0⤋
I would certainly call and file a complaint with her supervisor before I would contact legal counsel. If you jump to fast without trying to resolve the matter yourself then the courts might think you were only out for money. However, I would file a complaint with her employer for sure. Then if the calls don't stop find yourself a great attorney and sue the pants off her and the company.
2007-03-11 08:21:11 · answer #2 · answered by clb_tucker 3 · 0⤊ 0⤋
Please read this article: http://www.credit-yourself.com/bill-collectors.html
It spells out in detail your rights in dealing with abusive debt collectors and what remedies you have.
From your description of her actions, you might have a lawsuit available in which you can collect up to $1000 per violation, plus counsel fees.
Report her actions to the FTC and your state's attorney general. Many collection agencies have already been forced to pay large fines for their abusive behavior.
2007-03-11 08:10:27 · answer #3 · answered by Anonymous · 2⤊ 0⤋
turn her into the better business bureau and file a lawsuit for harrassment against her. you would win hands down with all the witnesses. and guess what......she would be fired from her job and hopefully she will get those same terrible phone calls about her bills. she is way out of line and what she is doing is illegal. check with an attorney. you will see.
2007-03-11 08:10:22 · answer #4 · answered by hammy 3 · 1⤊ 1⤋
What you would need to do is contact the Federal Trade Commission (FTC) and notify them about these collection practices.
2007-03-12 10:33:25 · answer #5 · answered by msoexpert 6 · 0⤊ 0⤋