It's the black box with 2 antenas and the front part is blue. it has a sticker that says: Wireless- G 2.4 HGz
broadband router 54mbps
I did everything perfect, but when I conect to the internet I get a message telling me it failed to conect to the internet and I should try turning the modem box OFF and ON. That doesn't help!!!
HELP????? Thanks!
2007-03-11 06:42:01 · 4 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Add-ons
I hope I put this in the right section.
2007-03-11 06:42:19 · update #1
This is presuming you have an external cable modem and a broadband router.
Make sure you have your cable modem connected to the lan or internet port on the back of the router by ehternet and then another ethernet cable back to your pc using one of the other spare ports. Once connections are checked then hold in the reset button on the router for 30 seconds (it will be a small black button on the back of the router). The turn comp, router and modem off. Then in this order put your modem on and let the lights go to active internet, then turn router back on and wait for activity light, then turn comp on. This should sort the problem.
You also need to check that you are using the right type of router for your connection.
If you have an external broadband cable modem with ethernet port you should have a broadband router (the router will clearly say it on it if it is).
If you have a cable modem with usb connection then you need a router with built in modem.
2007-03-11 06:53:06 · answer #1 · answered by jackie_1969uk 5 · 0⤊ 0⤋
Be sure the modem cable is in the right jack (WAN or LAN)
Also, some modem have a safe switch that disconnects the signal, be sure that isn't engaged.
Do lights come on, on both modem and router?
And does anything else connected to the router work? (It may be a defective router).
2007-03-11 06:45:48 · answer #2 · answered by Anonymous · 0⤊ 0⤋
I hope that you connected your broadband connection to the back of the router.
Those antenna will not receive broadband Internet, you've gotta be hard wired to DSL or cable.
After that, you can share the connection wirelessly
2007-03-11 06:49:55 · answer #3 · answered by Den B7 7 · 0⤊ 0⤋
try this
Start
Settings
Network connections
Wireless Network Connections
View available wireless networks
choose your router and say connect.
What happens?
2007-03-11 06:50:21 · answer #4 · answered by John T 2 · 0⤊ 0⤋